John Mora Email & Phone Number

Los Angeles, Ca, Us

Agoura Hills, California, United States

As a dedicated retail associate in the automotive wholesale industry, I specialize in acquiring exotic and luxury cars, ensuring that each purchase is meticulously researched to maximize profitability. My role encompasses:Purchasing Expertise: Focused on high-end and luxury vehicles, I extend my expertise to practically any car with potential value. I thoroughly research market trends, vehicle history, and potential resale value to make informed purchasing decisions. Profit Maximization: With a keen eye for detail and market fluctuations, I ensure every car purchased is set up to generate a profitable return. This involves strategic planning, cost analysis, and market evaluation.Relationship Building: I prioritize building strong relationships with local brokers and industry professionals. My goal is to establish and nurture long-term partnerships that benefit all parties involved.My commitment to excellence in the automotive wholesale industry drives me to continuously seek out the best deals and foster valuable connections, ensuring sustained growth and success in every transaction.

Los Angeles County, California, United States

My Responsibilities include:Engaging with online inquiries: Promptly responding to customer inquiries received through the dealership's website, email, or online chat platforms.Provide accurate information regarding vehicle availability, pricing, financing options, and additional services.Conduct virtual vehicle presentations: Utilize video calls, pre-recorded videos, and other digital tools to showcase vehicle features and benefits to potential customers. Deliver engaging virtual tours and presentations that drive customer interest and enthusiasm.Nurture customer relationships: Maintain regular contact with potential customers, ensuring their needs are met and concerns are addressed. Follow up on inquiries and provide ongoing support throughout the sales process, fostering strong customer relationships.Negotiate sales terms: Collaborate with customers to understand their preferences, budget, and financing needs. Negotiate pricing, financing terms, and additional options to reach mutually beneficial agreements that result in successful online vehicle sales.Coordinate with dealership departments: Collaborate with various departments within the dealership, such as finance, service, and delivery, to ensure a seamless customer experience. Coordinate test drives, vehicle inspections, financing arrangements, and vehicle delivery as needed.Support online advertising and lead generation:Manage and optimize online advertisements, social media presence, and other digital channels to generate leads.Ensure customer satisfaction and retention: Prioritize customer satisfaction by delivering a positive buying experience and exceeding customer expectations.Seek opportunities to encourage repeat business and customer referrals.

Valencia, California, United States

As a Finance Manager at BMW of Valencia, I was responsible for overseeing the financial operations. My responsibilities included: Financial Consultation: Provide expert advice to customers on financing options, interest rates, and insurance coverage. Assess their financial situations to determine the most suitable solutions for their vehicle purchases, ensuring their understanding of the process and terms involved.Loan Processing: Collaborate with lending institutions and banks to secure financing for customers. Prepare accurate and complete loan applications, gather required documentation, and submit applications in a timely manner. Negotiate favorable loan terms and interest rates to benefit our customers.Insurance Services: Offer comprehensive insurance products, including vehicle warranties, extended service plans, and relevant coverage options. Educate customers about available insurance policies, assisting them in making informed decisions that protect their investments.Compliance and Paperwork: Ensure strict adherence to all legal and regulatory requirements pertaining to automotive financing and insurance. Maintain meticulous records and complete all necessary paperwork, including finance contracts, title transfers, and financial documentation, with attention to detail and accuracy.Customer Relationship Management: Foster strong relationships with customers throughout the financing process. Deliver exceptional customer service, promptly addressing any concerns or inquiries. Sustain ongoing communication to ensure customer satisfaction and nurture long-term business relationships.Industry Knowledge: Stay up-to-date with current trends, regulations, and best practices in automotive financing and insurance. Continuously expand knowledge of finance products, services, and software systems, ensuring a competitive edge and delivering enhanced efficiency and customer satisfaction.

Van Nuys, California

As a Finance Manager at Wii Auto Sales, I was responsible for overseeing the financial operations of an independently owned dealership. My responsibilities included: Financial Consultation: Provide expert advice to customers on financing options, interest rates, and insurance coverage. Assess their financial situations to determine the most suitable solutions for their vehicle purchases, ensuring their understanding of the process and terms involved.Loan Processing: Collaborate with lending institutions and banks to secure financing for customers. Prepare accurate and complete loan applications, gather required documentation, and submit applications in a timely manner. Negotiate favorable loan terms and interest rates to benefit our customers.Insurance Services: Offer comprehensive insurance products, including vehicle warranties, extended service plans, and relevant coverage options. Educate customers about available insurance policies, assisting them in making informed decisions that protect their investments.Compliance and Paperwork: Ensure strict adherence to all legal and regulatory requirements pertaining to automotive financing and insurance. Maintain meticulous records and complete all necessary paperwork, including finance contracts, title transfers, and financial documentation, with attention to detail and accuracy.Customer Relationship Management: Foster strong relationships with customers throughout the financing process. Deliver exceptional customer service, promptly addressing any concerns or inquiries. Sustain ongoing communication to ensure customer satisfaction and nurture long-term business relationships.Industry Knowledge: Stay up-to-date with current trends, regulations, and best practices in automotive financing and insurance. Continuously expand knowledge of finance products, services, and software systems, ensuring a competitive edge and delivering enhanced efficiency and customer satisfaction.

Greater Los Angeles Area

Greater Los Angeles Area

Greater Los Angeles Area