John Moritz

John Moritz Email and Phone Number

Program Manager at Southwest Conference Planners @ Southwest Conference Planners a DMC Network Company
scottsdale, arizona, united states
John Moritz's Location
Tucson, Arizona, United States, United States
John Moritz's Contact Details

John Moritz personal email

n/a
About John Moritz

I am a career hospitality professional. Working for hotels and resorts is my passion. I have held many different positions in many different types of settings. Meeting and working with so many wonderful people is a highlight for me. I graduated from Northern Arizona University and moved to Kauai to continue my career in Hawaiian hospitality. The island is an incredibly beautiful place to live and work. The "spirit of aloha" is one of the world's great examples of superior hospitality. I am currently applying these concepts to “southwestern hospitality” in Tucson.

John Moritz's Current Company Details
Southwest Conference Planners a DMC Network Company

Southwest Conference Planners A Dmc Network Company

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Program Manager at Southwest Conference Planners
scottsdale, arizona, united states
Website:
swcp.net
Employees:
24
John Moritz Work Experience Details
  • Southwest Conference Planners A Dmc Network Company
    Program Manager
    Southwest Conference Planners A Dmc Network Company May 2022 - Present
    Tucson, Arizona, United States
  • The Lodge At Ventana Canyon Golf & Racquet Club
    Guest Services Manager
    The Lodge At Ventana Canyon Golf & Racquet Club Oct 2020 - Apr 2022
    Tucson, Arizona, United States
  • Marriott International
    Front Desk Manager
    Marriott International Feb 2019 - Oct 2020
    Lihue, Hawaii
  • The St. Regis Princeville Resort
    Assistant Director Of Housekeeping
    The St. Regis Princeville Resort Dec 2017 - Feb 2019
    Princeville, Hawaii
  • The St. Regis Princeville Resort
    Front Desk Manager
    The St. Regis Princeville Resort Jul 2015 - Dec 2017
    Princeville, Hawaii
    Working at the front office for St. Regis Princeville was an incredible experience that exposed me to world class, 4 star luxury service. I had the pleasure of helping to oversee the front desk, concierge, guest services (bell and valet), the butler team and telephone operators. The opportunity to work with and assist the world’s most elite travelers and work with this large and wonderful team of hospitality professionals has helped to further shape my strengths as a leader.
  • Wyndham Vacation Ownership
    Guest Services Manager
    Wyndham Vacation Ownership May 2014 - Jul 2015
    Princeville, Hawaii
    Front office manager for Wyndham Vacation Ownership at their Ka’Eo Kai and Shearwater properties. This position gave me experience working in a time share setting where guests are owners. We underwent a renovation during my time there.
  • Hacienda Del Sol Guest Ranch Resort
    Guest Services And Housekeeping Manager
    Hacienda Del Sol Guest Ranch Resort Mar 2011 - May 2014
    Tucson, Arizona Area
    Front desk, reservations, revenue management, and housekeeping manager. Responsible for setting and maintaining budgets, hiring personnel, coaching and counseling, scheduling, ordering, planning, policy, revenue management, guest satisfaction, and daily operations. Active in the training of front desk staff and housekeepers. I ensured that all hotel policies and standards were being met. I worked with the team to increase our rank on Tripadvisor to be within the top 5 for Tucson. I started a nature walk program to connect with the guests on a more intimate level and share the hidden beauty of the resort and Sonoran Desert. I created from scratch an inventory control program that tracked guest & cleaning supply usage and cost. I introduced revenue management to the front desk team, created strategies for the resort that were tracked to be effective for increasing revenue.
  • Grand Hyatt Kauai Resort & Spa
    Assistant Front Office Manager
    Grand Hyatt Kauai Resort & Spa Jun 2007 - Jan 2011
    Kauai, Hawaii
    Front office assistant manager. Responsibilities included training, scheduling, coaching, guest satisfaction, manager on duty, loyalty reward program, and daily operations. Monitored the staff and ensured that hotel standards and policies were being met. Was actively involved with training and was excellent at promoting top customer service. I learned what it is like to work in a union property and benefited greatly from the coaching and counseling skills that Hyatt taught me. I routinely exceeded guest expectations by taking the time to make them feel at home, get to know them, share information about the island, and anticipate their needs.
  • Koa Kea Hotel & Resort
    Guest Service Agent
    Koa Kea Hotel & Resort Apr 2009 - Jan 2010
    Kauai, Hawaii
    Member of the opening team. Front desk agent responsible for guest satisfaction, concierge, cash handling, gift shop, up-selling, and daily operations. Performed check-in, check-out, made guest recommendations. I assisted with luggage delivery, valet, spa reservations, service recovery, and restaurant reservations. It was through Ko'a Kea that I learned the value and importance of maintaining a positive presence through social media. The year following my departure, Ko'a Kea ranked as one of the top 10 hotel's for North America. I am proud to know that I contributed to that success.
  • Kauai Palms Hotel
    Front Desk & Housekeeping Supervisor
    Kauai Palms Hotel Aug 2006 - Jun 2007
    Kauai, Hawaii
    Front desk and housekeeping supervisor for the hotel. Responsible for implementing the first property management system, personnel, planning, policy, guest satisfaction, and daily operations. This was a unique property in that it is one of the most inexpensive on island and gave me a wonderful opportunity to work with the most eclectic and varied group of guests I have even been exposed to.
  • Marriott University Park Tucson
    Assistant Banquet Manager
    Marriott University Park Tucson Jun 2001 - Jun 2006
    Tucson, Arizona Area
    Started as a banquet server and was promoted to banquet captain followed by banquet assistant manager. Responsibilities included guest satisfaction, daily operations, training, personnel, financial control, and purchasing. Marriott is where my hospitality career started and I am eternally thankful for the world class training I received there.

John Moritz Education Details

Frequently Asked Questions about John Moritz

What company does John Moritz work for?

John Moritz works for Southwest Conference Planners A Dmc Network Company

What is John Moritz's role at the current company?

John Moritz's current role is Program Manager at Southwest Conference Planners.

What is John Moritz's email address?

John Moritz's email address is jo****@****ott.com

What schools did John Moritz attend?

John Moritz attended Northern Arizona University, University Of Arizona.

Who are John Moritz's colleagues?

John Moritz's colleagues are Karen Cheifetz, Amy Valadez, Annie Artenian, Jordyn W., Collin Finnegan-Ewan, Alexandra Whitley, Kristin Tacey, Dmcp.

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