John Morrow Email & Phone Number

Palo Alto, California, Us

Promoted to the Global Telco team following the acquisition of VMware by Broadcom in November '23.As a Global Account Director, I was the strategic lead responsible for managing and expanding relationships with key stakeholders within 3 Global Telecommunication clients. This role required collaborating closely with my clients to understand their needs, drive innovation, and deliver platform solutions that align with their strategic objectives.2024 Highlights:- Successful in the delivery, implementation and management of Broadcom's new strategic vision of VMware.- Closed $32M in calendar year 2024, helping Telco clients simplify IT stack, reduce operating costs and eliminate technical debt.

Palo Alto, Ca, Us

Manage the business relationship for six of VMware’s large Enterprise Accounts. In my role, I serve as the trusted advisor and primary point of contact for these clients, ensuring the highest quality of service delivery, overseeing licensing agreements, and maximizing the value clients derive from their VMware investments. Through proactive account management and close collaboration with client stakeholders, I drive outcomes that align with their business objectives while enhancing VMware’s position as a key partner in their digital transformation journey.2023 Highlights:- 182% of quota (248% Attainment License goal & 153% Attainment Subscription & SaaS goal)- "Big Hitter" Award Winner (multiple deals $1M+)2022 Highlights:- 110% of quota - H1: Completed the migration and global standardization of Fortune 100 client on VMware Subscription/SaaS platform. This standardization drove governance and efficiency in the clients Global Operations which markedly reduced cost, downtime and eliminated technical debt.- H2: Completed the migration and global standardization of Fortune 200 client on VMware Subscription/SaaS platform. In addition to reducing cost and driving operational efficiency, this standardization addressed the clients need for workload portability / bursting to the cloud.2021 Highlights:- 105% of quota

Maryland Heights, Missouri, Us

End-to-end owner of digital engagements for WWT's Fortune 500 clients, providing large complex solutions that include both custom software applications and the back-end infrastructure that supports them. WWT is a recognized leader in Agile development practices specializing in application development, mobile computing, systems and sensor integration, cloud deployment, Big Data and enterprise architecture.

Munich, De

Munich, De

- Responsible for driving employees to achieve business sales goals within the FSS division through managing the sales function and ensuring strong customer relationships are established and maintained. - Drove YOY growth (20% in Contracts) for FY’16- In addition to managing SFL Sales Team, I held the role of Zone Sales Manager for the Southeast Zone for Security Service & Solutions (Includes Gulf Coast, FL/Caribbean, GA/Carolinas)- Lead the Total Building Services Initiative through promotion of team selling and expansion of existing relationships across divisions.- Disseminate, teach and foster the Challenger Sales approach to sales team.- Communicate goals, provide coaching to develop skills, manage employee performance and provide performance appraisals to drive sales employees to achieve commitment to BT Ownership philosophy and customer satisfaction.- Participate in selling to large/key accounts as needed. Maintain ongoing contacts with large/key accounts and consider these customers needs relative to new product development.- Develop sales forecast and provide input to budget. Identify market opportunities and develop strategies to maximize impact to SBT. Participate in development of long range sales planning and growth strategies.

Munich, De

- Developed strategic partnerships by understanding the core business of my assigned accounts and provided value-based solutions based on that analysis.- 2012, Ranked #1 in the country amongst all 1-3 year Sr. Security Sales Executives.- 2014, Ranked #2 in the country amongst all 1-3 year Sr. Security Sales Executives.- Worked to grow relationships and Siemens sponsors within strategic accounts across the country. Led the effort to provide security solutions for those accounts in New York, San Francisco, Green Bay, Chicago, San Antonio and St. Louis Park. Cultivated a trusted advisor relationship with key decision makers within the organization. - Through strategic relationships, have developed accounts and worked with the National Security Sales team to position these accounts for National Account uplift.- Responsible for managing client relationships with both existing customers and new target accounts. - Review customer-specific business plans with key account decision makers to anticipate future pain points and budget requirements which effect customer’s business objectives.

Munich, De

- Selected to be on the Central FL Leadership Team. Responsible for driving initiatives which helped build and maintain an effective service operations organization committed to customer and employee satisfaction and profitable growth. Led the Expertise and T&M initiatives.- Identify, scope, and sell (independently and in a team) security solutions to target accounts.- Managed one service account engineer and fourteen field specialists, as well as, managed multiple service projects/accounts with total revenue up to five million.- Developed key relationships within customer accounts and helped grow the Tampa service business.- Maintained and improved booked margins for service agreements.- Managed and advised on the hiring, training and development, allocation and performance assessment of the individuals on my team.

Munich, De

- Responsible for financial performance and customer satisfaction of all related scope and functions assigned (All Central FL Security and Tampa Building Automation accounts)- Identify, scope, and sell (independently and in a team) additional solutions to assigned customer accounts.- Ensured project profitability through achieving plan gross margin levels, billing and collections, and effective cost containment procedures.- Responsible for direct supervision of field personnel, including write-up of performance appraisals and hiring.

Munich, De

- Supported the SAP roll-out by flying to branches across the country to provide local training on the SAP operating system.- Participated in the War Room effort during implementation. - Effectively coordinated and scheduled branch service activities, such as system IT, service contract inspections, billable services and emergency service calls. - Provided support, information, and prioritization of assignments for field service personnel.- Proactively followed-up with customer after completion of service visit to ensure a high level of customer satisfaction.

Bachelor Of Science (B.S.), Food Science And Technology

Management Training

Physical Security Network Associate

International Baccalaureate