Desktop Support Analyst
Current
Apr 2024 - Present
AeroLeads people directory · profile
John Mulhern Email & Phone Number
IT Service Desk Manager
at
Jasper Ridge Partners, L.P.
1 work email found
@paragonhealthcare.com
2 phones found area 817
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Service Desk Manager
Location
Hurst, Texas, United States
Company size
Who is John Mulhern? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
John Mulhern is listed as IT Service Desk Manager at Jasper Ridge Partners, L.P., a company with 85 employees, based in Hurst, Texas, United States. AeroLeads shows a work email signal at paragonhealthcare.com, phone signal with area code 817, and a matched LinkedIn profile for John Mulhern.
John Mulhern previously worked as Desktop Support Analyst at Jasper Ridge Partners, L.P. and IT Service Desk Manager at Paragon Healthcare, Inc.. John Mulhern holds Bachelor'S Degree, History from University Of North Texas.
Company email context
Email format at Jasper Ridge Partners, L.P.
This section adds company-level context without repeating John Mulhern's masked contact details.
{first_initial}{last}@paragonhealthcare.com
86% confidence
AeroLeads found 1 current-domain work email signal for John Mulhern. Compare company email patterns before reaching out.
Profile bio
About John Mulhern
Seasoned IT Service Desk Manager with 14+ years of experience in technical writing, service desk management, customer support, and team leadership across various sectors. Highly skilled in delivering clear and concise communication, optimizing service desk operations, fostering team excellence, and providing top-notch customer support. Adept at crafting compelling content, overseeing high-level IT projects, and leading cross-functional teams in fast-paced environments.
Listed skills include Mac, Iwork, Os X, Iphone, and 20 others.
Current workplace
John Mulhern's current company
Company context helps verify the profile and gives searchers a useful next step.
Jasper Ridge Partners, L.P.
8 roles
John Mulhern work experience
A career timeline built from the work history available for this profile.
It Service Desk Manager
- Maintain the team's compliance with SLA requirements and organizational standards while upholding best practices.- Oversee client experience and end-user computing, contributing to a 96% customer satisfaction rating.- Managed the service desk software and provided expert guidance to the team, resulting in a 25% performance improvement.- Led the execution.
Nov 2021 - Feb 2024
Help Desk Team Lead
- Served as the primary escalation point and led the team in achieving outstanding ticket completion statistics.- Optimize Help Desk operations to achieve peak performance, allocating essential resources for enhanced task efficiency.- Acted as an exemplary Help Desk technician, delivering exceptional customer service to 900+ users and administering.
Feb 2020 - Nov 2021
It Helpdesk
- Served as the primary escalation point and led the team in achieving outstanding ticket completion statistics.- Optimize Help Desk operations to achieve peak performance, allocating essential resources for enhanced task efficiency.- Acted as an exemplary Help Desk technician, delivering exceptional customer service to 900+ users and administering.
Nov 2015 - Feb 2020
Genius
- Troubleshooted, diagnosed, and resolved issues for 35+ customers daily across various devices.- Provided essential support to our customers within a single shift by managing time efficiently.- Maintained adaptability in the rapidly evolving Apple ecosystem, quickly learning to support new device releases.- Repaired components on Macintosh and iOS.
Apr 2015 - Nov 2015
Creative
- Crafted analogies and examples skillfully to facilitate the comprehension of complex concepts for 40+ customers a week.- Accumulated extensive expertise in Apple software, enabling the provision of high-quality and valuable training sessions.- Delivered personalized training to 40+ customers, catering to diverse backgrounds and varying levels of computer.
Jun 2010 - Jun 2015
Podcast Host, Writer, Interviewer
Gordon And The Whale
- Planned, hosted, and orchestrated the production of the weekly Gordon and the Whale Podcast.- Produced and published 15+ news articles and digital media content weekly utilizing WordPress.- Scheduled and conducted in-depth interviews with 30+ actors, directors, producers, and screenwriters.- Collaborated with a diverse team, working alongside the.
Dec 2009 - Jun 2012
Four Star Customer Service Representative
Blockbuster
Mar 2007 - Jan 2009
Team & coworkers
Colleagues at Jasper Ridge Partners, L.P.
Other employees you can reach at jasperridge.com. View company contacts for 85 employees →
JG
Jeffrey Goens
Colleague at Jasper Ridge Partners, L.P.
Dallas, Texas, United States, United States
View →
CS
Cayman Seacrest
Colleague at Jasper Ridge Partners, L.P.
Menlo Park, California, United States, United States
View →
KB
Kathy Bertrand
Colleague at Jasper Ridge Partners, L.P.
Maumee, Ohio, United States, United States
View →
AB
Austin Barker
Colleague at Jasper Ridge Partners, L.P.
Fort Worth, Texas, United States, United States
View →
BL
Bonnie Lawson, Macc
Colleague at Jasper Ridge Partners, L.P.
Dallas-Fort Worth Metroplex, United States
View →
AU
Angelina U.
Colleague at Jasper Ridge Partners, L.P.
San Francisco Bay Area, United States
View →
JM
Jaclyn Mccarty
Colleague at Jasper Ridge Partners, L.P.
Granbury, Texas, United States, United States
View →
NI
Nancy Irwin Camunas
Colleague at Jasper Ridge Partners, L.P.
Harrisonburg, Virginia, United States, United States
View →
JP
Julie Porter
Colleague at Jasper Ridge Partners, L.P.
Fort Worth, Texas, United States, United States
View →
SM
Sarah Moyer
Colleague at Jasper Ridge Partners, L.P.
San Francisco Bay Area, United States
View →
Jeffrey Goens
Colleague at Jasper Ridge Partners, L.P.
Dallas, Texas, United States, United States
View →
CS
Cayman Seacrest
Colleague at Jasper Ridge Partners, L.P.
Menlo Park, California, United States, United States
View →
KB
Kathy Bertrand
Colleague at Jasper Ridge Partners, L.P.
Maumee, Ohio, United States, United States
View →
AB
Austin Barker
Colleague at Jasper Ridge Partners, L.P.
Fort Worth, Texas, United States, United States
View →
BL
Bonnie Lawson, Macc
Colleague at Jasper Ridge Partners, L.P.
Dallas-Fort Worth Metroplex, United States
View →
AU
Angelina U.
Colleague at Jasper Ridge Partners, L.P.
San Francisco Bay Area, United States
View →
JM
Jaclyn Mccarty
Colleague at Jasper Ridge Partners, L.P.
Granbury, Texas, United States, United States
View →
NI
Nancy Irwin Camunas
Colleague at Jasper Ridge Partners, L.P.
Harrisonburg, Virginia, United States, United States
View →
JP
Julie Porter
Colleague at Jasper Ridge Partners, L.P.
Fort Worth, Texas, United States, United States
View →
SM
Sarah Moyer
Colleague at Jasper Ridge Partners, L.P.
San Francisco Bay Area, United States
View →
1 education record
John Mulhern education
-
University Of North Texas
FAQ
Frequently asked questions about John Mulhern
Quick answers generated from the profile data available on this page.
What company does John Mulhern work for?
John Mulhern works for Jasper Ridge Partners, L.P..
What is John Mulhern's role at Jasper Ridge Partners, L.P.?
John Mulhern is listed as IT Service Desk Manager at Jasper Ridge Partners, L.P..
What is John Mulhern's email address?
AeroLeads has found 1 work email signal at @paragonhealthcare.com for John Mulhern at Jasper Ridge Partners, L.P..
What is John Mulhern's phone number?
AeroLeads has found 2 phone signal(s) with area code 817 for John Mulhern at Jasper Ridge Partners, L.P..
Where is John Mulhern based?
John Mulhern is based in Hurst, Texas, United States while working with Jasper Ridge Partners, L.P..
What companies has John Mulhern worked for?
John Mulhern has worked for Jasper Ridge Partners, L.P., Paragon Healthcare, Inc., Apple, Gordon And The Whale, and Blockbuster.
Who are John Mulhern's colleagues at Jasper Ridge Partners, L.P.?
John Mulhern's colleagues at Jasper Ridge Partners, L.P. include Jeffrey Goens, Cayman Seacrest, Kathy Bertrand, Austin Barker, and Bonnie Lawson, Macc.
How can I contact John Mulhern?
You can use AeroLeads to view verified contact signals for John Mulhern at Jasper Ridge Partners, L.P., including work email, phone, and LinkedIn data when available.
What schools did John Mulhern attend?
John Mulhern holds Bachelor'S Degree, History from University Of North Texas.
What skills is John Mulhern known for?
John Mulhern is listed with skills including Mac, Iwork, Os X, Iphone, Social Media, Ilife, Final Cut Pro, and Photography.
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