John Murphy Email & Phone Number

Chicago, Illinois, United States

Hands-On Technical Lead for Aeris Global Network Operations team for 2G/3G/4G/5G NSA/5G SA technologies in the Aeris IoT optimized network. Perform complex design, configuration, implementation, maintenance, and hardware/software upgrade of routing, switching and security infrastructure.• GSM/LTE Core Network Architect for Network Operations Team performing complex network design, solution deployment and integration, network architecture and deployment plan reviews.• Subject matter expert in GGSN, PGW, PCRF, HLR/HSS, AAA core network elements and all associated interfaces. Familiar with 5G technologies and architecture.• Successfully integrated and deployed multiple private cloud based GSSN/PGW, HSS, PCRF, DEA nodes into the Aeris IoT optimized network in datacenters worldwide.• Work hand-in-hand with Tier-1 MNOs, associated Roaming partners and GRX/IPX providers around the world to resolve complex network issues. • Provide Tier-3/4 customer support for both circuit and packet core network issues that cannot be resolved through normal operations and maintenance procedures.• Deep understanding of 3GPP GSM, GPRS/UMTS/HSPA and LTE core network circuit and packet architecture, standards and call flows including call flow analysis at message and parameter level.• Microsoft (Affirmed Networks) MCC (GGSN/PGW) subject matter expert. Expert in Packet Core network, GGSN/PGW services, protocols and operations.• Skilled at performing vendor evaluations of Core Network EPC and 5G SA products and engaging in vendor management issues.• Experienced with HLR/HSS and SMS service, protocols and operation.• Experienced with networking protocols (IPv4, IPv6, TCP, SCTP, LAN, VLAN, MPLS, etc.)• Experienced with system and network configuration changes in a production environment.• Proficient with network diagnostic tools; Alarms, Events, Statistics KPIs, ping, traceroute, wireshark etc.• Experienced in system performance analysis & network optimization

Greater Chicago Area

Streamwood, Il

As co-founder of a Fine Art Photography business, I was responsible for all aspects of daily operations covering materials purchasing, budgeting, product production, product pricing, marketing, advertising, and sales. In addition, I was responsible for the conceptualization of the company’s website and online portfolio. Significant achievements include: Credited for the successful development of the company’s various product designs from initial concept through production. Successfully organized exhibits at approximately 30 National Fine Art Events per year making sales to the general public and commercial enterprises such as doctors’ offices and hospitals.

Arlington Heights, Il

As the Lead Software Test Engineer, I was responsible for all aspects of software testing initiatives pertinent to performing LTE System Test activities. In addition, I also supervised feature testing efforts, provided program progress reports to senior management, and conducted end-to-end testing of new features and products in GSM/GPRS System test team. Significant achievements include: Commended for excellent work in supervising 3 WiMAX Box test teams (Automation, CAPC, and CPE), directing daily operations toward project goals, providing valuable support in the development of proprietary automation tool, and writing test plans, procedures, and scripts. As a System Engineer, successfully wrote system level requirements for two new GSM/GPRS products utilizing Telelogic DOORS and TAU G2 to capture and model system in UML, and facilitated requirements decomposition and transfer of requirements to development teams. Played a key role in resolving lab issues by guiding GSN process team and providing user education.  Earned distinction as technical lead for integration team during initial evaluation and integration process of third party-supplied Core Network product.

Arlington Heights, Il And Swindon, Uk

As System Test Engineer, I was in charge of planning and implementing end-to-end test strategy, developing strategic plans, and providing accurate estimated timelines for preparation and test phases. Significant achievements include: Provided crucial support to GPRS network customers on-site which effectively identified and resolved various configuration and software issues. Played a key role in ensuring proper test plan execution for new products by mentoring newly hired personnel and junior engineers.  Commended for providing valuable assistance to team conducting Tcl/Tk-written test suite automation. Successfully completed a 15-month expatriate assignment, facilitating knowledge transfer throughout global organization to increase product knowledge, improve communication channels and engineering contacts, augment test automation skills, and test group process knowledge.

Liverpool, United Kingdom

As Subsystem Test Engineer, I was tasked with developing test plans and protocols for various telecom applications, producing software build documentation, creating and standardizing test programs, and analyzing test report data. In addition, I also conducted failure analysis of microelectronic components and lab analysis of warranty return components while serving as Component Engineer. Significant achievements include: Authorship of multiple test strategies and procedures from telecom design standards and design notes.  Provided crucial integrated software test builds for integration team.  Successfully developed an efficient data storage system for vendor documents