John O'Sullivan work email
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Experienced Inside Sales Representative with a demonstrated history of working in the telecommunications industry. Skilled in Management, Customer Service, Sales, Business Development, and Sales Management.
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Managing DirectorFidelity InvestmentsWilton, Nh, Us
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Manager Participant ServicesFidelity Investments Jul 2021 - PresentMerrimack, New Hampshire, United StatesManage and develop a team of 20-25 associates Behavior based coaching to achieve goals and objectives Focus associates on STRIVE call model to provide exceptional customer service Represent the site on several important national work streams such as QBO, PTO PlanningWindow, Hybrid program and TEM Upskilling Support associates and peers by providing Excel sheets and UDA programs in excel tounderstand trends and drive positive behaviors Analyze performance trends, identify root causes of negative trends and work to changethose behaviors and overcome the obstacles preventing success 2021 LEAD program graduate
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Team Lead - Tax Exempt MarketsFidelity Investments Dec 2020 - Jul 2021Merrimack, New Hampshire, United StatesAid in the chat questions of associates to resolve complex questions regarding plan rulesand work items Aid in the development of associates on teams through feedback and live monitoring whenpossible. Work with associates to help them identify opportunity areas in their work behaviors anddevelop plans to improve performance Assist in escalated issues when needed. Including but not limited to when the resolution tothe issue is unsatisfactory to the customer, service concerns are present, emotionalcustomer situations and more Team Lead of the Month Award February 2021
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Financial Services Rep Ii - Tax Exempt MarketsFidelity Investments Jul 2019 - Dec 2020Merrimack, New Hampshire, United StatesProvide world class customer service by assisting stated needs while uncovering andservicing unknown needs Educate customers on 401k, 401a, 403b and 457b plans, rules and options available Assist customers in processing transactions on their 401k plan Results in the top 5% of my product line, earning membership in the GM Club for Q4 of 2019and Q2 2020. June 2020 Award for most impactful TEM associate for best CEI results for the month Peer guide in on boarding space helping guide new associates in the learning anddevelopment process
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Self EmployedSelf Oct 2017 - Jul 2019Hudson NhStarted a business in the e-commerce sales marketplace. Primary products sourced via overseasmanufacturing as well as liquidation stock auctions. Resale of products on online platforms includingEbay, Amazon and others. Responsible for all aspects of the business from sourcing, pricing, customerservice and order fulfillment.
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Inside Sales RepresentativeComcast Business Oct 2015 - Oct 2017Manchester, New Hampshire- Prospecting for sales leads through cold calling - Referral generation - Needs assessment and product education - Position products based on needs found through discovery - Effective communication with customers and other departments -
Store ManagerGamestop Jul 2010 - Jul 2015- Recruit and develop talent - Exceed sales targets by setting individual goals and target behaviors - Manage a staff of 10-20 associates - Maintain a high level of customer service - Reduce shrink by maintaining store merchandising standards -
Loan OfficerDedicated Mortgage Associates, Llc 2008 - 2010- Prospect for new clients to generate relationships - Pre-qualify clients - Negotiate the rate and terms of the loan with the customer - Responsible for generating all loan documentation - Work with third parties to schedule appraisals, title work, etc. - Communicate effectively with customer during entire process -
RecruiterProstart Recruiting Resources Inc. May 2008 - Aug 2008Salem Nh- Prospect and generate contacts - Prepare applicants for interview process - Review resume's - Work with hiring managers -
Sales ConsultantSalem Ford And Hyundai Oct 2006 - May 2008Salem Nh- Greet customers - Discover customers' needs and budget - Guide customers through sales experience - Help customers through application process - Prepare customer for finance
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Qa EngineerSteeltorch Software 2000 - 2002
John O'Sullivan Skills
Frequently Asked Questions about John O'Sullivan
What company does John O'Sullivan work for?
John O'Sullivan works for Fidelity Investments
What is John O'Sullivan's role at the current company?
John O'Sullivan's current role is Managing Director.
What is John O'Sullivan's email address?
John O'Sullivan's email address is jo****@****fmr.com
What skills is John O'Sullivan known for?
John O'Sullivan has skills like Management, Business Development, Team Leadership, Customer Service, Sales Management, Sales.
Who are John O'Sullivan's colleagues?
John O'Sullivan's colleagues are Richard Hartnett, John Bennett, Megan Porcella, Krystal Tung, Abiola Sanu, Cheryl Macmillan, Michael Mason.
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John O'Sullivan
New York City Metropolitan Area2stengg.com, gmail.com -
John O'Sullivan
Us Technology Services Lead - Resources | Community Impact | Managing Director | AccentureUnited States2accenture.com, accenture.com -
John O'Sullivan
Greater Minneapolis-St. Paul Area3gmail.com, fallon.com, walks101.com3 +447570XXXXXX
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John O'Sullivan
Cape Elizabeth, Me1volkboxes.com
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