John Otts

John Otts Email and Phone Number

Senior Technical Support Engineer @ Tokyo Electron
tokyo, tokyo, japan
About John Otts

John Otts is a Senior Technical Support Engineer at Tokyo Electron. He possess expertise in electronics, semiconductor industry, semiconductors, troubleshooting, manufacturing and 23 more skills.

John Otts's Current Company Details
Tokyo Electron

Tokyo Electron

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Senior Technical Support Engineer
tokyo, tokyo, japan
Website:
tel.com
Employees:
2315
John Otts Work Experience Details
  • Tokyo Electron
    Senior Technical Support Engineer
    Tokyo Electron Nov 2006 - Present
    Chandler Az
    Technical Specialist (RLSA/ES) TTCA/IBM/GF/Intel• Deployed to customer sites as needed for escalations Process & Hardware.• Responsible for setting plan and seeing resources are available for RLSA/ES modifications. • Responsible for developing plan with FST to troubleshoot down to root cause and develop action plan for escalations. Utilizing KT and Fishbone diagram as well as modelling.• Providing contact to the correct resources if we are unable to complete projects or escalations with local team.• Meet with customers (TTCA/IBM) on regular basis and assure alignment of goals and activities.• Ensure projects do not slip and activities are in the right directions.Technical Specialist (SD) SAS/IMFlash/Micron• Responsible for SD Installs at Samsung Austin. This included installation of 4-200mm Unity EP TiCl, 6-300mm Trias TiCl and 5-300mm Trias SPA tools. • Duties included all prepackage documentation to give alignment with factory and Samsung.• Developed the timelines and obtained the resources needed to complete startup activities.• Managed local and expat engineers in all phases ensuring success of the startups.• Daily customer meetings during install, CST documentation generation and Sign Off along with Acceptance Sign off.• Supported down tools escalation for all SD tools incorporating local process support and factory support if needed.• Developed strong professional relationships with local/factory engineers (process, hardware, software) and management.• Deployed to customer sites as needed for escalations.• Owned all modifications, software upgrades and trained FST in them.
  • Applied Materials
    Tech Engineer 3 (Customer Manufacturing Rep) & Fse (Lead)
    Applied Materials 1995 - 2005
    Worldwide
    Fab 11X Started up and maintained 300mm HDP-CVD Tool Performed preventative maintenance and repair as needed Set up Factory Interface Robots Troubleshooting of D-Net, hardware and process issues Loaned to Ireland and Korea for 300mm HDP-CVD startups. Decommissioned and facilitated removal of Copper 300mm HDP-CVD safety Champion Global Install Team, Lead Engineer Responsible for 4 Ion Implant engineers and 2 DR-SEM engineers Responsible to oversee movement of tool into fab and verify datum point placement. Interfaced with Customers to assist with site facilities tie in Prepared tool to pass Safety Level One and Safety Level 2 signoff Completed startup of tools including process qualification and final customer signoff Assisted with interview and hiring process of several Global Install Team engineers. Arranged training for new hires on Global Install Team Oversaw Install of tools in California, Oregon, New Mexico, Arizona and Israel. Position on team required 100% travelTech Engineer III / Customer Manufacturing Rep / Final Test Austin TX Etch Centura Division  Startup, test and troubleshoot Etch Centura Systems Install and Uninstall Main Frame, Controller, Gen Racks, and Heat exchangers Demonstrate systems to customers during source inspections Hyundai account representative, entailed several trips to Hyundai Fab in Eugene, Oregon Responsible for Hyundai purchased tools receiving special attention Train new employees in understanding, troubleshooting and repair Engineering Change Engineer (Special Project) Took what was Tribal Knowledge and transferred it into documentation Led a group of drafters to create Sequence of Events for ASP Chamber assembly Created the Operation Method Sheets for a standardized assembly of the ASP chamber Created lean layout design for manufacture of Advance Strip Passivation Chamber (movement of knowledge from Santa Clara to Austin)

John Otts Skills

Electronics Semiconductor Industry Semiconductors Troubleshooting Manufacturing Etching Metrology Spc Failure Analysis Design Of Experiments Test Equipment Testing Thin Films Cvd Electro Mechanical Field Service R&d Preventive Maintenance Plasma Etch Statistical Process Control Engineering Engineering Management Process Engineering Lean Manufacturing Silicon Robotics Cross Functional Team Leadership Research And Development

John Otts Education Details

Frequently Asked Questions about John Otts

What company does John Otts work for?

John Otts works for Tokyo Electron

What is John Otts's role at the current company?

John Otts's current role is Senior Technical Support Engineer.

What is John Otts's email address?

John Otts's email address is mi****@****hoo.com

What is John Otts's direct phone number?

John Otts's direct phone number is +151294*****

What schools did John Otts attend?

John Otts attended Mississippi State University, Itt Technical Institute- Aurora Colorado, Itt Technical Institute-Aurora Colorado.

What skills is John Otts known for?

John Otts has skills like Electronics, Semiconductor Industry, Semiconductors, Troubleshooting, Manufacturing, Etching, Metrology, Spc, Failure Analysis, Design Of Experiments, Test Equipment, Testing.

Who are John Otts's colleagues?

John Otts's colleagues are Toshikazu Kumai, Justin Buehner, Yumi Ito (Riley), Stephane Renaud, Mohammad Alam, Jan North, Michael Hartmann.

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