I'm a highly motivated and dedicated individual. I'm driven by a passion to continually succeed and develop myself. I work well as part of a team and independently. I have very strong organisational skills and thrive when working at pace. I love a challenge and put every effort into achieving my goals to a high level of quality. I’m keen to further develop my skills with the aim of becoming a systems engineer in the future.Transferable skills and qualities• Organisation - A strong ability to multitask and manage multiple pieces of work at any one time ensuring that work is prioritised and delivered in a professional and timely manner. I consistently meet and exceed targets that are set to me.• Communication – I am a strong communicator, both verbal and written. Experience in my current role means that I am confident in managing stakeholders and communicating with colleagues and clients across the business.• System Implementation – I have experience in leading mass roll out projects in the IT sector. Most recently I have completed a desktop roll out for a new client across a multitude of sites and provided remote and face to face support when necessary.• Remote Desktop Support – Resolving IT issues remotely as well as on site. My experience as an analyst has allowed me to quickly gain extensive knowledge of various different EPOS solutions. I have provided support to World Duty Free, Vue Cinema, Aurora, White Stuff, Bidvest amongst others.• Onsite Support – Providing expert onsite support both in and out of the UK. More recently support has been provided on a long term basis to ANG Jewellers (ROI) and Awear (ROI). I have also spent periods of time in London providing desktop support to White Stuff. I have also spent time onsite with a retail POS environment resolving issues that have to be handled in person.
Listed skills include Technical Support, Active Directory, Troubleshooting, Windows 7, and 12 others.
