John Palaganas Email & Phone Number

• Develops and implements daily sales strategies, including cold calling, door-to-door sales, appointment scheduling, and product demonstrations to consistently meet or exceed weekly sales targets.
• Successfully handles 85-100 accounts weekly over a 4-day period, ensuring minimal to no customer complaints through attentive service and proactive resolution.
• Keeps existing customers informed about product upgrades and new product lines, using in-depth product knowledge to strengthen relationships and boost sales satisfaction.
• Consistently exceeds sales targets and achieves a weekly route volume of $18,000 - $20,000 through effective customer relationship management and strategic account growth."
• Collaborates with various sales departments and conducts consumer behavior analysis to ensure competitiveness while driving strategic initiatives and maintaining market relevance.
• Skillfully negotiates renewal agreements with clients to secure mutually beneficial terms and foster long-term relationships.

Sacramento, California, United States

• Drove company-owned vehicle to deliver products to assigned sales territories, providing exceptional customer service at every interaction.
• Monitored and rotated stock to ensure first-in and first-out product utilization in reach-in coolers.
• Assessed order and inventory sheets and loaded delivery trucks accordingly while following all product handling and truck safety procedures.
• Responsible for visual merchandising, including setting up merchandise and sales promotion displays.
• Managed assigned accounts, including order placements, inventory management, and coordinating logistics with minimum errors.
• Evaluated business and logistics procedures and implemented processes to increase effectiveness, reduce company expenses, and achieve Key Performance Indicators for on-time shipping.

Sacramento, California, United States

• Provided top-tier attention, support, and care to customers' needs regarding food products.
• Used internal product knowledge and knowledge of policies to recommend products, services, and solutions to customers.
• Conferred with team members and management regarding inventory discrepancies, identifying root causes, and executing action plans to resolve issues.
• Worked cross-functionally with management, sales, and finance team members to provide crucial information regarding customer fulfillment and logistics concerns.

Vallejo, CA

• Successfully led, managed, and developed a team of subordinates through goal setting, mentoring, coaching, and assignment effective training and development opportunities.
• Partnered with executive leadership to identify, develop, and define quality and control standards.
• Regularly audited processes developed and implemented process improvements to streamline work tasks.
• Interpreted historical data to forecast workloads, then planned and delegated tasks accordingly.