John Palaganas Email & Phone Number

• Develops and implements daily sales strategies, including cold calling, door-to-door sales, appointment scheduling, and product demonstrations to consistently meet or exceed weekly sales targets. • Successfully handles 85-100 accounts weekly over a 4-day period, ensuring minimal to no customer complaints through attentive service and proactive resolution. • Keeps existing customers informed about product upgrades and new product lines, using in-depth product knowledge to strengthen relationships and boost sales satisfaction. • Consistently exceeds sales targets and achieves a weekly route volume of $18,000 - $20,000 through effective customer relationship management and strategic account growth." • Collaborates with various sales departments and conducts consumer behavior analysis to ensure competitiveness while driving strategic initiatives and maintaining market relevance. • Skillfully negotiates renewal agreements with clients to secure mutually beneficial terms and foster long-term relationships. • Efficiently processes purchase orders for direct sales to maintain seamless transactions and timely delivery to clients. • Organizes and arranges invoices for the following day to optimize workflow and facilitate smooth operations. • Regularly collaborates with the load team to strategize product selection for the next day, ensuring optimal inventory management and continuous improvement. • Navigates routes daily in a commercial vehicle with professionalism and safety, consistently exceeding sales targets through effective customer interaction and product demonstrations.

Sacramento, California, United States

• Drove company-owned vehicle to deliver products to assigned sales territories, providing exceptional customer service at every interaction.• Monitored and rotated stock to ensure first-in and first-out product utilization in reach-in coolers. • Assessed order and inventory sheets and loaded delivery trucks accordingly while following all product handling and truck safety procedures. • Responsible for visual merchandising, including setting up merchandise and sales promotion displays. • Managed assigned accounts, including order placements, inventory management, and coordinating logistics with minimum errors. • Evaluated business and logistics procedures and implemented processes to increase effectiveness, reduce company expenses, and achieve Key Performance Indicators for on-time shipping. • Identified risks when developing logistics plans and freight estimates, ensuring cost-effective, safe, and successful transportation of products. • Researched and resolved shipping errors and packaging mistakes then executed corrective actions to improve logistic operations. • Ensured orders are shipped within reasonable timeframes through planning transportation routes, payload, transportation methods, and shipment and tracking while targeting cost reduction, freight savings, service, and contractual requirements.

Sacramento, California, United States

• Provided top-tier attention, support, and care to customers' needs regarding food products. • Used internal product knowledge and knowledge of policies to recommend products, services, and solutions to customers. • Conferred with team members and management regarding inventory discrepancies, identifying root causes, and executing action plans to resolve issues. • Worked cross-functionally with management, sales, and finance team members to provide crucial information regarding customer fulfillment and logistics concerns.

Vallejo, Ca

• Successfully led, managed, and developed a team of subordinates through goal setting, mentoring, coaching, and assignment effective training and development opportunities. • Partnered with executive leadership to identify, develop, and define quality and control standards. • Regularly audited processes developed and implemented process improvements to streamline work tasks. • Interpreted historical data to forecast workloads, then planned and delegated tasks accordingly.