As a Professional Services Consultant, I manage programmes of work for major transformation and transition of services for clients across various sectors. With over 10 years of experience in the managed services technology sector, I have developed a strong expertise in IT service management, information technology, and ITIL implementation.Previously, as the Professional Services Director at Advanced, I was responsible and accountable for the generation and delivery of professional services across the managed services business. I have also served as a Senior Program Manager at Metaphor IT, now Kerv, where I led multiple projects for clients such as Howden Insurance, Tarmac, Rackspace, and Lumen. Through the development of strong relationships and rigorous execution, I consistently achieved high levels of positive stakeholder engagement and client feedback, while exceeding revenue and profit targets.I have an impactful and engaging style, with the ability to operate at all levels across the business. I take pride in developing the careers of people as future leaders, embracing all cultures to foster a diverse, engaged, and inclusive workplace. My mission is to deliver IT transformation projects that enable clients to achieve their strategic goals and optimise their business performance.