John Clark Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Providing contracting and consulting services in product management and development, innovation, retention, health and wellness programs and project management including regulatory changes.

Australia

Reporting to the General Manager of Product and Pricing, this is a full-time contract position, with a diverse range of responsibilities. The consultancy work has included the successful design, development and launch of Encompass Protection in partnership with NEOS, leading a range of product reviews, project leading the regulatory responses on many high-profile issues and driving customer resolution decisions for large scale incidents impacting customers. Also provided support in the design of VIVO (MLC's health and wellness proposition) and developed a strategy to enable greater inclusiveness for the LGBTIQA+ segment within the business.

Sydney, New South Wales, Australia

Founder of a new Insurtech called "Grapefruit Life" focused on life insurance purely for healthy lives. Extensive work was completed to develop the brand and engage with Venture Capital companies and Angel Investors, insurers and re-insurers. A partnership with a leading challenger brand in the UK was agreed subject to funding.

North Sydney

Responsible for the range of Zurich branded life insurance products sold through advice and direct channels and the development of LiveWell, Health and Wellness digital customer proposition. The role encompassed product management and development, innovation and all related adherence to regulatory requirements.

Sydney, Australia

A consultant in product and distribution strategy specialising in life insurance, consumer credit insurance and general insurance. Consulting assignments included consulting to ASIC on a range of industry wide product/distribution reviews.

Sydney

Reporting to the Managing Director of CommInsure, leading a team of 140 with full end to end accountability for all direct life and protection insurance. Responsibilities include developing and implementing distribution strategies across direct and retail bank channels, ensuring the ongoing delivery of products which optimise value and profitability and delivering excellent customer service through the support operations and claims teams.

Sydney, Australia

Reporting to the General Manager of the Direct Life business, responsible for leading a team of fourteen product, actuarial and data specialists. This role has full accountability for the product management and development of the range of CommInsure direct to consumer personal life insurance products including "Simple Life" . This includes driving product strategy together with optimising revenue from sales through the CBA retail network, telephone and digital channels.

Sydney, Australia

Responsibilities included development of product strategy for CommInsure Credit Products, product design and managing change implementation . The role required working in partnership with St Andrews Insurance (then a subsidiary of CBA).

Worldwide

Designer and Course Director of a 3 day advanced course in Product Management and Development delivered in conjunction with Euromoney Training (one of the leading worldwide providers of specialist training to the financial services sector). Successfully rolled out this course across Europe, Middle East, Asia and Africa, tutoring delegates in a diverse range of locations including Kenya , Ghana, Turkey, Czech republic, Dubai, Singapore and Hong Kong.

London, United Kingdom

Owner/director of a consultancy business specialising in product development, business strategy, sales optimisation and customer experience across banking and insurance products.Clients included LTSB, RBS, Barclays, the Collinson Group, Auriemma Consulting Group and the Pepper Corporation

London, United Kingdom

Reporting to the Credit Cards Director with responsibility for the new product development strategy, marketing communications including the development and implementation of all new LTSB branded credit cards and cross sale insurance products.

Windsor Uk

An integral member of the leadership team responsible for the development and launch of Goldfish bank in conjunction with the joint venture partner LloydsTSB. This included development of the banks operational model, risk policy, marketing processes and procedures. Led the feasibility investigations and subsequent successful development of the range of Goldfish branded banking and insurance products including loans, savings, home and travel insurance.

London, United Kingdom

Responsible for developing an integrated savings and investment customer proposition through direct and branch distribution channels. This involved working closely with Natwest's investment arm, Gartmore and NatWest Life.

London, United Kingdom

I led NatWest's current account marketing communications for both the personal and small business markets. Responsible for turning around NatWest's then declining market share through the development of new internal and external marketing campaigns and product initiatives.

Diploma In Management, Business Management

Diploma in Management

Associate Of The Institute Of Bankers, Business Management And Banking

Cert Iv Training And Assessment, Training