John Clark work email
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John Clark personal email
I am an accomplished insurance professional, offering global experience in general management, product management and development, distribution and health and wellness propositions. Adept at cultivating partnerships and managing internal and external stakeholders across diverse businesses.I have a track record of driving change, innovation and growth across retail advice, direct life, bancassurance, health and wellness propositions in life and general insurance businesses with a true focus on the customer. I consider myself an exponent of excellence in product design with a mantra of driving simple to understand, good value products which are easy to sell. I am also very experienced in all aspects of customer retention having successfully driven improved lapse rates through a range of proactive and reactive initiatives, using data and proposition driven approaches.
Grapefruit Life
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Director/ ConsultantGrapefruit Life Jun 2023 - PresentSydney, New South Wales, AustraliaProviding contracting and consulting services in product management and development, innovation, retention, health and wellness programs and project management including regulatory changes.
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Head Of Product/Senior Consultant, Life Insurance Product Management And DevelopmentMlc Life Insurance Jul 2021 - Jun 2023AustraliaReporting to the General Manager of Product and Pricing, this is a full-time contract position, with a diverse range of responsibilities. The consultancy work has included the successful design, development and launch of Encompass Protection in partnership with NEOS, leading a range of product reviews, project leading the regulatory responses on many high-profile issues and driving customer resolution decisions for large scale incidents impacting customers. Also provided support in the design of VIVO (MLC's health and wellness proposition) and developed a strategy to enable greater inclusiveness for the LGBTIQA+ segment within the business. -
Founder & Director InsurtechGrapefruit Life Pty Ltd Dec 2020 - Jun 2021Sydney, New South Wales, AustraliaFounder of a new Insurtech called "Grapefruit Life" focused on life insurance purely for healthy lives. Extensive work was completed to develop the brand and engage with Venture Capital companies and Angel Investors, insurers and re-insurers. A partnership with a leading challenger brand in the UK was agreed subject to funding.
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Head Of Life Insurance PropositionsZurich Financial Services Australia Sep 2016 - Nov 2020North SydneyResponsible for the range of Zurich branded life insurance products sold through advice and direct channels and the development of LiveWell, Health and Wellness digital customer proposition. The role encompassed product management and development, innovation and all related adherence to regulatory requirements. -
Owner/ DirectorBlue Sky Life Consulting Nov 2015 - Aug 2016Sydney, AustraliaA consultant in product and distribution strategy specialising in life insurance, consumer credit insurance and general insurance. Consulting assignments included consulting to ASIC on a range of industry wide product/distribution reviews.
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Acting General Manager | Life Insurance | Direct LifeComminsure Jan 2015 - Oct 2015SydneyReporting to the Managing Director of CommInsure, leading a team of 140 with full end to end accountability for all direct life and protection insurance. Responsibilities include developing and implementing distribution strategies across direct and retail bank channels, ensuring the ongoing delivery of products which optimise value and profitability and delivering excellent customer service through the support operations and claims teams. -
Head Of Life Insurance | Direct Products | Pricing & AnalyticsComminsure, Cba Dec 2011 - Dec 2014Sydney, AustraliaReporting to the General Manager of the Direct Life business, responsible for leading a team of fourteen product, actuarial and data specialists. This role has full accountability for the product management and development of the range of CommInsure direct to consumer personal life insurance products including "Simple Life" . This includes driving product strategy together with optimising revenue from sales through the CBA retail network, telephone and digital channels.
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Product Strategy Consultant | Life Insurance | Direct Life | Cba, ComminsureComminsure Aug 2009 - Nov 2011Sydney, AustraliaResponsibilities included development of product strategy for CommInsure Credit Products, product design and managing change implementation . The role required working in partnership with St Andrews Insurance (then a subsidiary of CBA).
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Course Director | Product Management And Development | Financial ServicesEuromoney Training Jul 2008 - Nov 2011WorldwideDesigner and Course Director of a 3 day advanced course in Product Management and Development delivered in conjunction with Euromoney Training (one of the leading worldwide providers of specialist training to the financial services sector). Successfully rolled out this course across Europe, Middle East, Asia and Africa, tutoring delegates in a diverse range of locations including Kenya , Ghana, Turkey, Czech republic, Dubai, Singapore and Hong Kong. -
Freelance | Financial Services | Strategy Consultant UkAscerta Consulting Aug 2006 - Aug 2009London, United KingdomOwner/director of a consultancy business specialising in product development, business strategy, sales optimisation and customer experience across banking and insurance products.Clients included LTSB, RBS, Barclays, the Collinson Group, Auriemma Consulting Group and the Pepper Corporation
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Head Of Credit Card New Product Development And InsuranceLloyds Tsb Oct 2003 - Jul 2006London, United KingdomReporting to the Credit Cards Director with responsibility for the new product development strategy, marketing communications including the development and implementation of all new LTSB branded credit cards and cross sale insurance products. -
Head Of Direct Banking And InsuranceGoldfish May 2000 - Sep 2003Windsor UkAn integral member of the leadership team responsible for the development and launch of Goldfish bank in conjunction with the joint venture partner LloydsTSB. This included development of the banks operational model, risk policy, marketing processes and procedures. Led the feasibility investigations and subsequent successful development of the range of Goldfish branded banking and insurance products including loans, savings, home and travel insurance. -
Senior Manager Integrated Savings And InvestmentsNatwest Apr 1999 - May 2000London, United KingdomResponsible for developing an integrated savings and investment customer proposition through direct and branch distribution channels. This involved working closely with Natwest's investment arm, Gartmore and NatWest Life. -
Senior Manager Current Accounts And Travel ServicesNatwest Oct 1997 - Mar 2000London, United KingdomI led NatWest's current account marketing communications for both the personal and small business markets. Responsible for turning around NatWest's then declining market share through the development of new internal and external marketing campaigns and product initiatives.
John Clark Skills
John Clark Education Details
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Open UniversityBusiness Management -
Institute Of BankersBusiness Management And Banking
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Australian College Of Training And EmploymentTraining
Frequently Asked Questions about John Clark
What company does John Clark work for?
John Clark works for Grapefruit Life
What is John Clark's role at the current company?
John Clark's current role is General Management | Consulting | Life Insurance Product Management and Development | General insurance | Customer Management | Project Management | Founder Insurtech.
What is John Clark's email address?
John Clark's email address is jp****@****o.co.uk
What schools did John Clark attend?
John Clark attended Open University, Institute Of Bankers, Australian College Of Training And Employment.
What skills is John Clark known for?
John Clark has skills like Strategy, Product Management, Financial Services, Stakeholder Management, Relationship Management, Insurance, Risk Management, Change Management, Banking, Business Strategy, Retail Banking, Life Insurance.
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