John Paul Stapleton Email & Phone Number

Las Vegas, Nevada Area

Triage issues and assist in onboarding for supplier and partner API connections. Also assisting with triage and organization of bugs experienced by users in our internal systems.

Las Vegas, Nevada

Part of the management team guiding the team of advisors through general processes and assisting in the creation of new projects.Did quality assessments on cases done by advisors in the Supplier Support team. Did hiring and interviews for advisors in our offshore offices. Acted in place of account manager for accounts that are managed by the Supplier Support and need escalated assistance. Triaged technical issues within the platform during a launch of the supplier's new product building platform.

Las Vegas, Nevada

Managed the content in products sold on TripAdvisor and Viator websites. Investigated payment issues for suppliers when payments were not made. Approved and reviewed products and accounts. Handled phone calls and online chats from these suppliers as well.

Amherst, Ma

Founded a blog that posts features, and reviews of live and recorded about the Pioneer Valley DIY music scene.

Remote

Wrote articles and product reviews centered on the legal recreational and medical cannabis industry in the United States. Wrote the content for their country-wide map that delves into the laws of each state.

Remote

Did various copywriter jobs focusing in on SEO capabilities for accounts taken on by the Jolly content group.

Quincy, Massachusetts

Reviewed exhibits in the Western region of Massachusetts for the Bi-Monthly issues.

Quincy, Ma

Writing about exhibits and other such art functions occurring throughout the Southern New England area. Copy editing the email blast that goes out bi-weekly. Editing and designing the website.

Northampton, Massachusetts, United States

Salem, Massachusetts

Wrote about LGBTQ issues concerning the Western Massachusetts community.

Boston, Massachusetts

Wrote live show reviews and conducted interviews with bands that came through the Boston area.

Dorchester, Ma

Do basic organizational work for the Living & Arts department. Also pitch and write articles on various subjects.

Northampton, Massachusetts

Writing feature articles on various arts events in the area. Interviewing artists, doing album reviews, and previewing shows in the Hampshire County area.

Fairhaven, Ma

Covering the town of Fairhaven's Conservation Commission meeting and producing a story for the free local publication after each meeting.

Bachelor Of Arts (Ba), Journalism

High School

Activities and Societies: BDTV Morning News, Drama Club, String Orchestra, Poetry Club