John Pedevilla Email & Phone Number

London, England, United Kingdom

London, United Kingdom

As part of a multi-metier CRM organisation, my responsibilities involved- Defining Data quality objectives and standards- Maintaining the Data Quality by providing solutions and processes including data mining and vizualisation- Reporting Data Quality statuses and issues to the business - Provide value by increasing a ROI driven by a clean dataset

London

I was focusing on helping deliver Sales tools apps, including CRMs, FX Client Platform Enablement workflows, Trade Alerting, Client Visibility Services and blotters. My role involved:- Project Management- Business Analysis including requirements and solutions- Change Management- Project Coordination- Release Management- Data Analysis & Migration

My role involved as project manager, coordinator or business analysts, in working in various projects for the Front Office and Operation areas including reviews of retrocession fees, technical counterparts, implementation of secondary loan trading and FSA requirements

• Project Management: reporting, liaison with sponsors and management, Steering committees, release planning, coordination with IT in Mumbai, budgeting, prioritisation & change management• Business Analyst: User requirements, Functional Specifications, project and release planning & management, Traceability Matrix, Testing Plans & Reports, sign-off management, coordination with users• Support and Maintenance: configuration changes to the workflows, functional support to users, trainings, coordination with the technical support team in Mumbai and Paris, reports.

• Business Analyst: User requirements, Functional Specifications, Testing duties, coordination with users & IBM consultants• Support and Maintenance: functional support to users, trainings, coordination with the technical support team, reports

Support and Maintenance: functional support to users, user set-ups, data reconciliation trainings, coordination with the technical support team