John Perri Email and Phone Number

Ensure optimal operation and maintenance by implementing logic systems for water treatment facilities. Resolve operational issues through precise fault diagnosis and client-centric solutions. Conducted client consultations to assess drawings and project overview, ensuring alignment with client expectations. Executed necessary tasks including electrical wiring, diagnostics, and parts replacement, resulting in improved system functionality.• Achieved project efficiency and cost-effectiveness… Show more Ensure optimal operation and maintenance by implementing logic systems for water treatment facilities. Resolve operational issues through precise fault diagnosis and client-centric solutions. Conducted client consultations to assess drawings and project overview, ensuring alignment with client expectations. Executed necessary tasks including electrical wiring, diagnostics, and parts replacement, resulting in improved system functionality.• Achieved project efficiency and cost-effectiveness by collaborating with sub-contractors.• Facilitated clear client communication, ensuring understanding of project progress and requirements. Show less

Enhanced recruitment of Parts Sales Coordinators as Lead Hiring Manager. Improved operational efficiency by developing policies for national phone coverage, parts sales reporting, and a sales bonus plan. Boosted interdepartmental cooperation and sales performance by forming a cross-functional group. Assessed customer service, sales, and inbound call performance to identify strengths and areas for improvement. Evaluated sales at each location against inventory levels and lead times to optimize… Show more Enhanced recruitment of Parts Sales Coordinators as Lead Hiring Manager. Improved operational efficiency by developing policies for national phone coverage, parts sales reporting, and a sales bonus plan. Boosted interdepartmental cooperation and sales performance by forming a cross-functional group. Assessed customer service, sales, and inbound call performance to identify strengths and areas for improvement. Evaluated sales at each location against inventory levels and lead times to optimize resource allocation and efficiency. Analyzed performance data to measure progress toward monthly and quarterly sales goals and key performance indicators. Represented Morgan during client visits, maintaining strong professional relationships.• Increased parts sales by $4 million over three years by establishing a National Call Center.• Enhanced onboarding and training programs for new hires, improving overall team effectiveness.• Increased order accuracy and efficiency by spearheading the creation of a 3-D parts catalog.• Guided strategic adjustments through inventory and sales data analysis.• Contributed to performance improvements by participating in weekly management and monthly performance meetings focusing on P&L analysis.• Delivered exceptional customer service to key national accounts, including Penske Truck Leasing.• Optimized national sales force performance by coordinating efforts to leverage strengths and mitigate weaknesses. Show less

Achieved regional leader status within eight months by revitalizing a consistently underperforming store.• Exceeded performance goals by managing and mentoring technicians effectively.• Enhanced communication and service by acting as an intermediary between customers and technicians

• Lead service team to improved customer survey scores through hard work, example, and support• Nissan & Chrysler certified• Assist in technician interviews, improvements in scheduling procedures, and lend my experience to assist Service Manager when required or requested.

• Diversified company’s product portfolio in marketplace to improve overall sales and profit• Designed new and improved products through collaboration with manufacturers and fabricators• Master Distributor for Pre-Luber: Engine oil lubrication system• Promoted exclusive ESP Products line through a national wholesale network• Provided technical assistance and account management to our dealers and customers• Worked with national publications to promote company and product… Show more • Diversified company’s product portfolio in marketplace to improve overall sales and profit• Designed new and improved products through collaboration with manufacturers and fabricators• Master Distributor for Pre-Luber: Engine oil lubrication system• Promoted exclusive ESP Products line through a national wholesale network• Provided technical assistance and account management to our dealers and customers• Worked with national publications to promote company and product line• Represented ESP Products at local and national sponsored events to market our products and services• Provided clients with specialized customer service and problem solving• Worked hands-on with technicians to improve product quality and services, including R&D• Increased gross profit through product purchase and supply chain diversity programs Show less