John Phan Email & Phone Number

Atlanta, GA, US

Atlanta, GA, US

Dallas, Texas, US

Capitalize Analytics helps organizations radically change the way they make decisions. Using cutting-edge analytics solutions, we uncover, discover, and extract what’s hidden in your data, so you can understand that data, and make informed decisions to improve performance. We focus on providing a complete analytics solution that allows users to get their.

Dallas, TX, US

• Served as the executive leader that oversaw all initiatives to achieve top-line revenue targets across the company's service offerings for new and existing clients
• Developed and executed a cohesive Sales, Customer Success, Marketing, and Alliance strategy by establishing strategic partnerships with all members of the leadership team to enable Amplifi’s continued profitable growth
• Spearheaded the expansion of Amplifi's Data Management division to achieve unprecedented 750% growth since 2017
• Led a team of high-performing sales executives, focusing on individual growth and development, resulting in a 50% increase in team performance and retention
• Led revenue forecasting and opportunity management processes, achieving forecast accuracy rates of ~80% and consistently achieving conversion rates of ~70%
• Developed and implemented comprehensive sales plans to drive growth in multiple revenue streams, resulting in 20-30% year-over-year growth

Dallas, TX, US

• Established and led the Client Director team with oversight of their strategic direction and day-to-day operations to ensure the delivery of exceptional client service and drive satisfaction and retention rates
• Directed the Project Management team by providing leadership and support in project planning, execution, and delivery; Defined processes, tools, and methodologies to optimize efficiency, mitigate risks, and enhance.
• Spearheaded the development and implementation of Amplifi's PMO process; Pioneered the delivery of governance frameworks, standard operating procedures, and performance metrics to drive consistency and alignment with.
• Mapped Amplifi's presales process to empower sales teams to effectively engage prospects and convert opportunities into successful client engagements

Dallas, TX, US

• Directed and supervised all delivery projects within Amplifi's portfolio by strategically assembling and leading teams
• Managed a portfolio of clients, valued at $3-$5M; Oversaw data management initiatives and successfully executed projects to drive client and organizational growth and long-term success
• Prioritized sales support initiatives to shape the organizational trajectory and establish a path for the CRO role; Positioned the organization for scalable expansion and enhanced market competitiveness

Højbjerg, DK

• Head of the Delivery Organization of North America Professional Services that includes four distinct functions: Contract Management (Statement of Works), Delivery Strategy (Sales Support), Delivery Enablement (Program.
• Delivery Executive Sponsor and accountable for delivery excellence and discipline over the entire North America client portfolio
• Managed estimation and Statement of Work processes
• Defined Delivery Management Organization vision and short/long term roadmap
• Defined growth plans for individual contributors and managers in the Delivery Management Organization
• Responsible for services revenue growth and stabilization

Højbjerg, DK

• Practice Delivery Director focused on the Consumer Packaged Goods (CPG) vertical and managed a portfolio of Fortune 100 CPG companies.
• Responsible for leading engagements and driving successful project/program delivery
• Engage with clients, partners and internal leadership to define account strategies and delivery roadmaps
• Business development owner driving revenue growth through sales of professional services to Stibo clients and strategic alliance partners. Over 10 million of direct services new/upsell to clients, with additional.
• Cross functional account leader working with sales, product management and support teams to ensure a successful customer experience.
• Responsible from strategic planning and proposal development to SOW development and execution

Højbjerg, DK

• Managed and led cross-functional teams that owned development, architecture, business analysis, and project management to mobilize the successful implementation of Stibo's Master Data Management (MDM) software solution
• Partnered with key stakeholders to understand client needs and challenges; Formulated innovative strategies that addressed business process problems effectively
• Influenced the strategic direction of the implementation process objectives to ensure coordination among team members and adherence to project timelines and milestones
• Leveraged the MDM solution to optimize data management practices, enhance operational efficiency, and drive meaningful business outcomes for clients
• Articulated the value proposition of products and services to differentiate from competitors and fuel market expansion