John Phan Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

Dallas, Texas, Us

Capitalize Analytics helps organizations radically change the way they make decisions. Using cutting-edge analytics solutions, we uncover, discover, and extract what’s hidden in your data, so you can understand that data, and make informed decisions to improve performance. We focus on providing a complete analytics solution that allows users to get their hands on the right data, at the right time. We can help acquire, prep, blend, analyze, predict, and visualize your data and results immediately.

Dallas, Tx, Us

Served as the executive leader that oversaw all initiatives to achieve top-line revenue targets across the company's service offerings for new and existing clients• Developed and executed a cohesive Sales, Customer Success, Marketing, and Alliance strategy by establishing strategic partnerships with all members of the leadership team to enable Amplifi’s continued profitable growth• Spearheaded the expansion of Amplifi's Data Management division to achieve unprecedented 750% growth since 2017• Led a team of high-performing sales executives, focusing on individual growth and development, resulting in a 50% increase in team performance and retention• Led revenue forecasting and opportunity management processes, achieving forecast accuracy rates of ~80% and consistently achieving conversion rates of ~70%• Developed and implemented comprehensive sales plans to drive growth in multiple revenue streams, resulting in 20-30% year-over-year growth• Established a top of the funnel business development team and refined the process to reduce missed MQLs and boost self-sourced leads by 500% YTD, and a 25% increase in acquiring new clients• Engineered an innovative bottom of the funnel sales strategy to elevate the win rate to exceed 80%• Implemented a land and expand account management process and toolkit for team members to engage customers and discover new opportunities within existing client accounts, resulting in a consistent 90% repeat business rate YoY• Utilized consultative selling techniques to align client needs with solutions, leading to the successful closure of over 50 complex enterprise deals• Developed an Alliance Management framework to enhance GTM strategies to foster stronger relationships, strengthen pipeline growth, and streamline the onboarding process, increasing partner-driven revenue by 20%• Built and nurtured executive relationships with top enterprise clients, contributing to ~20% increase in revenue from strategic accounts

Dallas, Tx, Us

• Established and led the Client Director team with oversight of their strategic direction and day-to-day operations to ensure the delivery of exceptional client service and drive satisfaction and retention rates• Directed the Project Management team by providing leadership and support in project planning, execution, and delivery; Defined processes, tools, and methodologies to optimize efficiency, mitigate risks, and enhance project outcomes • Spearheaded the development and implementation of Amplifi's PMO process; Pioneered the delivery of governance frameworks, standard operating procedures, and performance metrics to drive consistency and alignment with key goals• Mapped Amplifi's presales process to empower sales teams to effectively engage prospects and convert opportunities into successful client engagements

Dallas, Tx, Us

• Directed and supervised all delivery projects within Amplifi's portfolio by strategically assembling and leading teams• Managed a portfolio of clients, valued at $3-$5M; Oversaw data management initiatives and successfully executed projects to drive client and organizational growth and long-term success • Prioritized sales support initiatives to shape the organizational trajectory and establish a path for the CRO role; Positioned the organization for scalable expansion and enhanced market competitiveness

Højbjerg, Dk

Head of the Delivery Organization of North America Professional Services that includes four distinct functions: Contract Management (Statement of Works), Delivery Strategy (Sales Support), Delivery Enablement (Program Directors), and Delivery Execution (Project Managers).• Delivery Executive Sponsor and accountable for delivery excellence and discipline over the entire North America client portfolio• Managed estimation and Statement of Work processes• Defined Delivery Management Organization vision and short/long term roadmap• Defined growth plans for individual contributors and managers in the Delivery Management Organization• Responsible for services revenue growth and stabilization• Reported to Executive Leadership Team monthly on services revenue, billability, backlog and other Professional Services KPIs and metrics• Services as a product owner and strategist driving new product development and go to market service solution packages• Portfolio governance and oversight driving services optimizations and alignment across all Stibo related strategy and planning initiatives

Højbjerg, Dk

Practice Delivery Director focused on the Consumer Packaged Goods (CPG) vertical and managed a portfolio of Fortune 100 CPG companies.• Responsible for leading engagements and driving successful project/program delivery• Engage with clients, partners and internal leadership to define account strategies and delivery roadmaps • Business development owner driving revenue growth through sales of professional services to Stibo clients and strategic alliance partners. Over 10 million of direct services new/upsell to clients, with additional revenue generations for Stibo’s partner alliances• Cross functional account leader working with sales, product management and support teams to ensure a successful customer experience. • Responsible from strategic planning and proposal development to SOW development and execution

Højbjerg, Dk

• Managed and led cross-functional teams that owned development, architecture, business analysis, and project management to mobilize the successful implementation of Stibo's Master Data Management (MDM) software solution• Partnered with key stakeholders to understand client needs and challenges; Formulated innovative strategies that addressed business process problems effectively• Influenced the strategic direction of the implementation process objectives to ensure coordination among team members and adherence to project timelines and milestones• Leveraged the MDM solution to optimize data management practices, enhance operational efficiency, and drive meaningful business outcomes for clients• Articulated the value proposition of products and services to differentiate from competitors and fuel market expansion