John Ramirez Email & Phone Number

California, United States

Petaluma, California, United States

Worked for a global leader in keyless lock solutions in their North American distribution warehouse.Responsibilities:• Assembled orders following detailed shipping instructions• Achieved high customer satisfaction by ensuring all outgoing products met industry-leading quality standards

Petaluma, California, United States

Worked for an American outdoor equipment company in their warranty department.Responsibilities:• Evaluated warranty inquiries and consumer e-commerce ordering issues via phone and email• Planned and managed sufficient inventories of warranty related materials• Maintained knowledge of tools to understand inventory levels and manage orders• Partnered with other departments within CamelBak to ensure excellent customer service

Petaluma, California, United States

Worked for a leading distributor and manufacturer of controlled environment agriculture equipment and supplies. Initially started in their order fulfillment department and was promoted to the product quality team and asked to mentor new employees.Responsibilities:• Assembled orders and inspected shipping details• Ensured product quality was maintained or improved through detailed testing• Mentored new employees

Petaluma, California, United States

Worked for an American publisher of textbooks and instructional technology materials. Initially started with solely order fulfillment responsibilities and was promoted to take on a larger role to include handling shipping and returns.Responsibilities:• Management of shipped orders and processing of returns• Sorted and packaged orders• Restocked products as inventory depleted

Bachelor'S Degree, Computer Science And Engineering

Education record