John Riggs Email & Phone Number

Lititz, Pa

Lancaster, Pennsylvania Area

• Manage and organize scrum teams of Developers, Functional Analysts, Architects, and Engineers towards the goal of developing and customizing in-house and COTS software applications to support labs/service centers.• Accountable for managing alignment with Group IT Technology Roadmap and ensuring appropriate tooling, training, and adoption.• Responsible for measuring and achieving Application Portfolio satisfaction with the Product Manager.• Ensure efficient staffing structure and performance.• Foster morale and teamwork, developer-driven initiatives, collaboration with support team.• Responsible for enforcing Code Quality standards, Technical Roadmap Strategy, building cross- functional developers (Desktop, Web, and Mobile), intelligent and compliant Architecture, gatekeeper of technical sensibility.• Maintain constructive and efficient relationships with Product and Service Operations teams.

Lancaster, Pennsylvania Area

• Led development teams in creating a comprehensive software application to handle all business aspects for a parts management system, including ordering, maintenance, warranty, and inventory functions.• Acted as single point of contact for multiple vendors, business units, and Information Technology partners during integration of projects, administering schedules and communicating risks.• Utilized Scrum activities to facilitate communication and maximize productivity.• Directed the planning, design, production and management of cloud-based applications and data centers.• Coordinated the efforts of multiple teams to create support applications for data management systems.• Oversaw creation and maintenance of all unit and system testing plans.• Directed product documentation and end-user training.

• Acted as a liaison between local and corporate management teams.• Supervised the activities of multiple teams of material handlers engaged in receiving, storing and shipping finished goods.• Ensured the accuracy of orders and inventory to meet customer demand.• Maintained documentation and prepared reports which reflect the effectiveness and efficiency of department activities.• Implemented warehouse safety procedures and hold regular safety meetings.• Established and recommended changes to policies to improve the organization.• Supported and maintained Novell servers and backups.• Administered user accounts and email.• Configured new desktop machines and maintained existing work stations.

Master Of Business Administration (Mba)

Bachelor'S Degree

Bachelor'S Degree