John Robert S. Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Australia

Ncr - National Capital Region, Philippines

ZIGZAG MEDIA – 4IMPACT (Australian Company)Software Engineer QA AnalystFebruary 2015 – PresentClients: RACQI and EQC (Insurance), TATTS (Lottery)Roles and Responsibilities:● Caters insurance policies from Motor, Boat, Home, Pet, Earthquake etc.● Creates test plan, strategy and timeline on every ticket assigned.● Consolidates status and report of every testing on every release.● Performs Different Types of testing on different tickets based on different releases.▪ Functional▪ Regression▪ Automation▪ Smoke test● Coordinates with business with regards to inquiries, ticket clarifications and suggestions.● Coordinates with the development team on the progress of ticket being tested and deployed.● Manages defect from creation up to closing using the defect life cycle.● Participates in team meetings in order to establish test scenarios and identify risks and mitigation.● Involves in Daily Triage calls and scrum meetings.● Involves in Automation through Madcow.● Testing Guidewire

SEVEN SEVEN GLOBAL SERVICES INCORPORATEDQA AnalystSeptember 2012 –PresentOne Beacon (International Insurance Provider)Roles and Responsibilities:Test Execution: Deployed and was trained in Virginia, USA for a 3 month Insurance training.• Solely responsible for the Duck Creek Application that manages Insurance Policies related to Entertainment.• Responsible in creating and planning a strategy for testing based on the requirements given by the business.• Creates Test Case for every ticket with adherence to different releases.• Performs Functional Testing based on the requirements received.• Performs Regression Testing (applicable on every release).• Identifies and creates Defects/Tickets that are to be assigned to the Development team.• Tracks the defect using the defect life cycle.Test Lead:• Trains and leads 2-3 people in testing Duck Creek application and regression testing.• Strategizes and plans schedule of testing among team members.• Provides consolidated defect report and status reports to client and developers on a daily/weekly basis.• Coordinates with developers for the outstanding defects that are beyond the service level agreement.• Provides daily execution progress, issues and risks to stake holders and upper management level.• Identifies deployment scenarios and create deployment test plan.• Escalates issues to leads and stakeholders whenever necessary.• Attends various meetings with business, functional analysts, development and release manager.• Analyzes schedules and performs risk assessment on every project assigned.

Philippines

NETWORKLABSQA EngineerNovember 2011 – September 2012UICA (Research and development for Telecommunications – Nokia)Roles and Responsibilities:• Held responsible in maintaining and testing the PDDB application for the project.• Created test cases and plans test strategies for testing regression and functional tests.• Participated in Scrum meetings for Pre-planning, Retrospective and other Scrum activities.• Prepared Entry and Exit criteria for every ticket on every release.• Supported developers on XML coding, if needed.• Reported status of every release in terms of Bug count, Issues and Risks to the Area Project Owner.• Coordinated with counterparts from Oulu and Hangzhou.

ACCENTURESoftware EngineerFebruary 2010 – June 2011Windchimes (BMG – Testing – Telecommunications)Test execution, environment and defect coordinator • Sought deep and complete understanding of business objectives, requirements and designs by attending business requirement and detail design walkthroughs.• Assumed Project Application lead role for new tools and web applications.• Prepared test work plan and test metrics.• Performed functional and regression testing for code fixes or enhancements.• Updated Quality Center with results of executed test cases.• Identified and log defects in ClearQuest for failed test cases.• Reviewed defects logged by the team.• Retested fixed defects.• Provided consolidated defect report to client and developers on daily basis.• Coordinated to developers for the outstanding defects that are beyond the service level agreement.• Provided daily execution progress, issues and risks to stake holders and upper management level.• Ensured that there are no connectivity issues on vital testing applications.• Shakeout test environment prior to test execution and identify issues as early as possible to avoid blocking environment issues.• Identified deployment scenarios and create deployment test plan.• Escalated issues to leads and stakeholders whenever necessary.Test designer• Attended various meetings with business, functional analysts, development and release manager with regards to the following deliverables: Business Requirements Functional Requirements High Level design• Provided input to onshore test lead/manager in the creation of release’s test plan.• Understood the business, functional, and high level design.• Performed internal review of test design.• Created data request to be used for execution.• Performed external review with the business analysts, functional analysts, and the development teams.• Supported QA testing team.