John Rouillard Email & Phone Number

Boston

Natick, MA

Cambridge, MA

Developing, finding, scheduling and shepherding speakers on topics of interest to system administrators and IT operations.

Greater Boston Area

· Integrated concepts from ITIL, LEAN and Six Sigma into operating procedures to eliminate downtime, increase efficiency and reduce time to resolve problems · Contract negotiation with third parties · Facilities design and project management for facilities move · Worked with developers to create requirements for packaging and design of software to improve.

Responsible for safe operation of ambulance and patient care.

· Managed employee including: assigning tasks, tracking employee's time, and evaluating and guiding employee's professional development · Established cross department sys-admin team to coordinate changes and deploy best system management practices across the development, test, integration and customer support teams · Designed, implemented and tested SNMP.

· Applied process improvement tools/methods including Pareto charts, Ishikawa diagram, surveys, etc. · Performed statistical data analysis to reduce late arrivals on scheduled transport and optimize staffing

Worked at the Florida Solar Energy Center in Cocoa Florida. Responisble for electrical, plumbing and construction of experimental testing rigs for domestic hot water solar collectors.

· Created disaster recovery procedures allowing rapid installation and recovery of critical systems · Integrated Apple, Windows 9x and NT systems using a Linux computer for file, print and other services · Leveraged server to reduce effort required to install and maintain windows 9x systems

· Interviewed, hired and managed employees in the system administration team · Trained novice and junior administrators in best practices and policies · Designed, configured and installed LAN and WAN network hardware for a high availability network with Cisco, Wellfleet and Synoptics equipment

Cambridge, MA

Developing, finding, scheduling and shepherding speakers on topics of interest to system administrators and IT operations.

· Installed a system to provide a simple, standard mechanism for users to discover and use installed software · Eliminated redundant and out of date software, provided easier, consistent access to software across the network to improve developer efficiency and reduce risk from use of outdated software · Designed and created software tools allowing support.

· Improved productivity of developers by building inverse dependency lookup and other tools · Implemented automated maintenance of software and system configurations for all machines · Designed code management system to maintain up to date code across 3 development centers and multiple

Bedford, MA

Design and development of a table driven parser for a CAD system. This included writing documentation, a regression test suite with better than 95% coverage and handoff to permanent developer.

Translated code from C to Ada as part of the bootstrapping of the Ada compiler.Created an interactive demo for the Byron program design/documentation language.

Bs, Physics

Activities and Societies: Engineering and Physics Clubs

Physics

Activities and Societies: RPI Ambulance/Rensselaer Rescue