John Sargent Email & Phone Number

As a sales development representative at LiveVox, a leading cloud contact center platform, I have over 13 years of experience in sales and marketing, with a focus on customer experience (CX) and agent experience (AX) solutions. I help businesses improve their operational efficiency, revenue growth, and customer satisfaction with innovative and scalable software solutions that integrate voice, email, chat, SMS, and social channels.I generate leads, qualify prospects, and close deals for new business, including upsells and cross sales, partnering with senior account executives and marketing teams to create and execute campaigns, webinars, and presentations. I also maintain and nurture relationships with existing and potential clients, providing them with product updates, feedback, and support. I leverage my expertise in call center operations, solution selling, technical knowledge, and customer service to showcase LiveVox's value proposition and features. I am passionate about learning new skills and technologies, and collaborating with diverse and talented colleagues. I am looking for opportunities to advance my career and contribute to the success of LiveVox and its clients.I also maintain and nurture relationships with existing and potential clients, providing them with product updates, feedback, and support. I am passionate about helping businesses improve their customer experience, operational efficiency, and revenue growth with innovative and scalable solutions. I am always eager to learn new skills and technologies, and to collaborate with diverse and talented colleagues. I am looking for opportunities to advance my career and contribute to the success of LiveVox and its clients.I have a background in business and entrepreneurship, having attended Susquehanna University. I also have experience in marketing, account management, and project management. These skills enable me to actively listen and understand the needs and goals of different customers and to connect effectively with them. My goal is to connect with more leaders looking to improve their contact centers. Let's connect!

Listed skills include Customer Service, Account Management, Sales, Customer Satisfaction, and 23 others.