Responsible for all aspects of the day to day shift operations and activities of the venue while focusing on guest experience and support of the venue team. Ensures all Lucky Strike standards, policies and procedures are adhered to. Maintain personal integrity by abiding to and supporting Lucky Strike's Mission Statement and core values principals through leadership, positive attitude and with joyful energy.Guests-Ensuring guest experience and satisfaction. Provides… Show more Responsible for all aspects of the day to day shift operations and activities of the venue while focusing on guest experience and support of the venue team. Ensures all Lucky Strike standards, policies and procedures are adhered to. Maintain personal integrity by abiding to and supporting Lucky Strike's Mission Statement and core values principals through leadership, positive attitude and with joyful energy.Guests-Ensuring guest experience and satisfaction. Provides direction, motivation and coaching along with coordination to ensure that the proper level of service is provided to all guests.-Ability to engage guests in a consistent manner.-Ensures the highest quality product that meets all Lucky Strike standards and our guest's expectations.-Understands and supports "Special Events" and "Parties".-Provides support and guidance to the team by being readily available and on the floor at all times.-Enforces responsible alcohol service management, practices and trainingTeam Members -Adheres to and maintains Lucky Strike's training procedures and standards.-Communication to team members is in a consistent and professional manner to ensure team is knowledgeable of pertinent information necessary to maintain Lucky Strike standards and successfully accomplish their job duties.-Ability to perform all job functions of the venue hourly team.-Monitors the kitchen operations for food quality and presentation along with timeliness. Financial ManagementI also help support the General Manager and the AGM in all facets of the venue operation in regards to financial management, specifically:-Ensures that venue budgetary goals are meet-Ensures that Food and Beverage COS, Controllable expenses and labor costs are within budgetary guidelines-Ensures proper cash handling procedures are followed Show less

As a FOH Restaurant Manager I was responsible for the daily operations of all front-of-the-house functions for my restaurant and for providing an exceptional dining experience for our customers. This includes the appearance and presentation of the dining room and bar and leadership of front-of-the-house employees, including bartenders, servers / waitstaff, bussers and hosts. My specific duties as an FOH Restaurant Manager includes:-Assisting in the hiring and training and… Show more As a FOH Restaurant Manager I was responsible for the daily operations of all front-of-the-house functions for my restaurant and for providing an exceptional dining experience for our customers. This includes the appearance and presentation of the dining room and bar and leadership of front-of-the-house employees, including bartenders, servers / waitstaff, bussers and hosts. My specific duties as an FOH Restaurant Manager includes:-Assisting in the hiring and training and development of front-of-the-house employees-Enforcing safety and sanitary practices, maintenance and regulatory compliance for the front-of-the-house area-Ensuring that employees adhere to all operational basics and standards with total commitment and passion-Assisting with staffing levels and shift assignments-Setting excellent customer service and work examples-Responding to guest comments and seeking opportunities to build guest count-Assisting with budgetary and other financial responsibilities-Maintaining and demonstrating knowledge of the entire menu and its preparation-Maintaining current and accurate collateral in FOH areas-Engaging in community and market-related opportunities at the restaurant Show less

-Managed dedicated technicians for the five Seattle corporate Nordstrom buildings.-Lead my team of technicians to achieve The Vendor of the Year Award from Nordstrom for outstanding service and dedication. -Since starting with the company in 2003, Nordstrom has renewed the contract with us 3 consecutive times as their vendor.-Went above and beyond to not only manage my technicians, but work with them to complete tasks and meet deadlines.-Worked with all levels of clients from… Show more -Managed dedicated technicians for the five Seattle corporate Nordstrom buildings.-Lead my team of technicians to achieve The Vendor of the Year Award from Nordstrom for outstanding service and dedication. -Since starting with the company in 2003, Nordstrom has renewed the contract with us 3 consecutive times as their vendor.-Went above and beyond to not only manage my technicians, but work with them to complete tasks and meet deadlines.-Worked with all levels of clients from end-users to executive team.-Coordinated and installed printers, copiers, and fax machines. Show less