It Support Specialist At Hudson Group
CurrentFirst level support for stores in our transportation hubs throughout the US and Canada for POS applications and their networks using tools such as the Meraki dashboard, Cisco’s cloud networking platform,Net Ops ,Bomgar ,Viewer and SNMPC . Also provided support for our offices in US and Canada with applications ranging from Microsoft Office, email and account password resets via Active Directory, Citrix, Crystal Reports and more. Tracked each job through a ticketing system called ServiceNow.