Launch Manager
• Launched autonomous robot delivery service at multiple universities and neighborhoods (Purdue, University of Texas Houston, University of Mississippi, University of California Irvine, Mountain View, and SaveMart in Modesto)• Collaborated closely with internal and external stakeholders to map the area, hire and train staff, prepare facilities, conduct dining partner training, integrate menus and payment, as well as coordinate marketing efforts between Starship and the university to launch service within tight launch deadlines• Created detailed documentation of processes, assisted remotely with later launches, tracked total launch expenses, after-launch metrics, and customer feedback to continually improve service quality and efficiency