John Smith Email & Phone Number

Telford, GB

• Managed the delivery of initiatives across multiple business units and vendors, in support of strategic and tactical changes with RFP, POC & POV’s. These roles in Brambles requires a strong understand of principle of.
• New Standard Operation Procedures (SOP’s) for design, development, control and management were created to support the BAU team, role management and responsibilities.
• Jira test systems were implemented and trained out.
• A unique test automation application in the form of Orchestra which was trial with this delivery for introduction into the business.
• Existing teams engaged for hands on management and retraining to deliver in line with the new, higher standards.

• H2 are an M&A business who acquired 5 similar business units for consolidation into 1 business. Audits and peer reviews were carried out on previous failures (before my arrival) under the direction of the board and.
• Developed a program structure to manage all deliverables and provide complete governance, with intermittent review from external auditors.
• RFI through the RFQ for a new ERP – NetSuite, and Operations Field Management – Reflow.
• Deliver NetSuite and Reflow into the business, through externally sourced program team while maintaining the existing business operations and not impacting the BAU.
• Complete analysis of the business, processes, people and system for delivery structure aligning to the TOM and business objectives.
• Streamline the business processes through simplification, driving efficiencies and synergies between the businesses to operate as one entity.

Oklahoma, United States

• Led the successful business/Manufacture (Operations) transformation, involving the relocation of two Coil Manufacturing facilities in Tualatin (USA) and Montreal (Canada) to Oklahoma as part of the ongoing restructure.
• Business Process created and amended to support the new operational requirements with SOP, training materials and product management.
• Supply Chain management – BOM’s transfer, product materials rationalization.
• Manufacture automation improvements in line with the business change incentive and roadmap involving business sustainability.

• Responsible for managing multiple work streams across a £17M programme, to exit dilutive product lines, reduce SG&A, move production from Belgium to Mexico & the UK, close the plants in Belgium and build a new European.
• Announcement and industrial relations – Engagement with legal consultants and unions for the formal announcements, employee negotiations and social planning.
• Production rationalization – Analysis on the products profitability, material utilisation costs, sustainability, projected growth pattern and customer loyalty/ demand.
• Bill of Material’s transfer – Co-ordination of the products BoM’s transfer from different systems through a project guided process in alignment with the product movement to be ready for production.
• Production moves – Plan and drive the movement of six product lines from Belgium into Mexico and the UK while ensuring no customer impact. Contract suppliers in Italy to build and supply one of the exited product.
• European Distribution Centre – locate and build a new 20,000ft Brownfield Distribution Centre for continued European presence and continuity for the existing customer base.

Telford, United Kingdom

• Deliveries here were multi-disciplined complex projects from end to end, across a variety of lifecycles, platforms and formats with exposure to programme management and budgetary controls £2 million+. Evidenced high.
• Initiate and shaping of project work requirements, including the successful management and delivery of IT & business change projects.
• Management and ownership of the change quality through quality gates and delivery lifecycles.
• Build and manage relationships with stakeholders, ensuring regular communications, escalation controls, setting of expectations and while ensuring confidence in the delivery.
• Keep good governance standards in line with the Change Management policy and project health checks.
• Define and document the successful delivery of change services, ensuring realistic delivery, quality and risk plans are prepared and maintained.

Telford, United Kingdom

• Approached to this role with naturally good analytical, technical and interpersonal skills. Supporting with resource coordination, work management and aligning the development department to the IT Change Delivery.
• Migrations programmes – ReAssure specialised in buying large books of business through billion-pound deals and bringing their client data into the estate for management. All data would then be analysed and brought on.
• New Web Portal service – The business was among one of the first in its industry to provide an online portal where customers could access their life and pensions information, apply changes and make requests. The.
• HMRC RTI – HMRC Real Time Information was a regulatory project for ReAssure to supply regular ‘real time’ feeds of information to the regulator. John designed an automated solution to process feeds into HMRC.

Telford, United Kingdom

• Managed the company’s servers, backups, network and 75+ users across multiple sites. Uplifting a several of the company’s’ core IT systems, which was delivered along with other programme work streams as part of.
• Migrate acquired business systems and data.
• Implement and upgrade all office suite to MS Office 2010
• Decommission and Replace legacy Lotus suite database and migrate the data.
• Deliver a disaster recovery system and supporting processes.

Edinburgh, United Kingdom

The primary role here was Reconnaissance/ Sniper, with deployments into multiple Operations theatres – working with and coordinating teams in challenging environments. Communication, organization and leadership skills were continuously tested while working under pressure to perform tasks effectively and efficiently is expected.