John Smith

John Smith Email and Phone Number

VP of Engineering | Increase customer satisfaction through the data @ Terminus
atlanta, georgia, united states
John Smith's Location
Vancouver, British Columbia, Canada, Canada
About John Smith

Adaptive data operation magician with 5+ years of developing and managing data pipelines. I help companies to provide best customer experience with their data. I assist engineering teams in accelerating business value creation, making their work enjoyable, and getting unstuck.Highlight:* Configured a Kubernetes cluster on AWS to establish a data lake for whole organization to build and speed up reporting on 70%* Led team and customer/support calls to make sure all get the best benefits from the platform* Implemented security measures that helped prevent hacker attacks to 0% from stable attack per quarterTo sum-up, building reports, configuring data transfer and aggregating data in the cloud(AWS, Azure) that's my speciality and a lot more. If you interested hit me a message. Cheers!

John Smith's Current Company Details
Terminus

Terminus

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VP of Engineering | Increase customer satisfaction through the data
atlanta, georgia, united states
Website:
terminus.com
Employees:
260
John Smith Work Experience Details
  • Terminus
    Vp Of Engineering
    Terminus May 2023 - Present
    Florida, United States
    As the VP of Engineering, I'm leading our engineering and product management teams, driving innovation and ensuring the delivery of high-quality products
  • Terminus
    Engineering Manger Data Operation
    Terminus Mar 2021 - May 2023
    Florida, United States
    I performed the following duties as a result of my promotion in addition to those that came with my previous position.* Provided technical leadership to the team* Redesigned customer reports that Sped up report running time by 65%* Worked with other team leaders and departments to achieve common goals.
  • Terminus
    Software Engineer Data Operation
    Terminus Oct 2018 - Mar 2022
    Florida, United States
    Terminus is a leading account-based marketing platform for organizations to manage and analyze accounts and potential leads over time. Focusing on client technical support and resolving customer data issues.
  • Nortal
    Software Engineer
    Nortal Feb 2019 - Sep 2020
    Vancouver, British Columbia, Canada
    Demonstrated strong problem-solving skills and attention to detail in diagnosing and resolving customer issues, while maintaining a high level of professionalism and customer service.* Evaluated client data to identify pain points and recommended solutions, resulting in a 30% increase in platform satisfaction and a 15% decrease in customer complaints* Implemented custom reports in cloud that increased performance of marketing team. The feature attracted 15% more clients* Developed scalable architecture by migrating a legacy on-premise database cluster to AWS services including EC2, S3, and RDS to support high traffic data processing, resulting in a 40% increase in throughput capacity

John Smith Education Details

Frequently Asked Questions about John Smith

What company does John Smith work for?

John Smith works for Terminus

What is John Smith's role at the current company?

John Smith's current role is VP of Engineering | Increase customer satisfaction through the data.

What schools did John Smith attend?

John Smith attended The University Of British Columbia.

Who are John Smith's colleagues?

John Smith's colleagues are Arne Oittinen, Ryan Miville, Dharmendra Kumar Upadhyay, Charlie C., David Reinhardt, Jyoti Pandey, Cma Kunwar Jeet Singh.

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