John Spencer Email & Phone Number

Dfw Area

• Direct a team of 2 Test Managers and a Sales and Business Development Specialist with indirect oversight over 8 Engineers, leading the strategic planning, business operations, and organizational objectives with a $1M budget, growing the revenue margin from 1% to 38% in 2 years, resulting in achieving profitability for the organization after 6-7 years of loss• Built new teams by cross-training each member across various platforms, enabling collaborative project support and efficiency increases, leading to a boost in profit margin• Identified strong leaders and promoted them to Test Managers, training them all by utilizing the John Maxwell Leadership workshop to effectively negotiate, manage, and secure contracts, expanding the contract portfolio from $700K in 2020 to a projected $1.3M for 2021• Cultivate key partnerships for the organization through relationship-building efforts, supporting Texas Instruments as the company’s primary customer• Strategically navigated COVID-19, sustaining the 1% profitability margin, securing new contracts, and successfully retaining 100% of the employees• Develop and evaluate goals in alignment with the business needs and mission by identifying areas of improvement, meeting the departmental and organizational objectives and adhering to the operating requirements• Established a hierarchy of job descriptions to define specific roles and responsibilities and implemented a new bonus structure for incentivized productivity, enhancing accountability and goal attainment

Territory: Us

• Integral in managing the executive operations, developing the business objectives, KPI’s, and strategic planning, identifying market opportunities, call points, and selling solutions to improve forecasting and sales budget, leading to overall business growth• Mentored, trained, and motivated 37 Sales Reps and 7 Managers on sales call strategy and goal development to sell the company products, growing the sales funnel from $30K to $1.47M in 18 months• Launched the Gen 3 unit, generating a revenue increase from $15K to $250K in 5 months in comparison to an 8-month average sales cycle• Negotiated domestic and international distribution channel partners for the US, Canada, and Australia, closing 7 business contract deals• Contracted with a company in the healthcare space, securing a Group Purchasing Order (GPO) and accelerating sales

State Of Texas

• Managed 3 Sales Reps by developing a sales strategy for the ICU, OR, L&D, Medical Surgery, Orthopedic, ED, R/T, LTAC, and Oncology sectors with 2-3 product lines per department, expanding the sales funnel from 15 to 50 accounts in 18 months• Liaised between the distributor and manufacturer, managing the business relationship, reporting, status reports, and market/rep feedback, ensuring cohesive communication efforts• Participated in ride-alongs, coaching and supporting the team with critical sales, vertical reporting, and messaging, boosting the capacity to close deals and expand the sales funnel• Expanded the sales into 3 critical care departments lacking in traction, advancing the sales revenue from $68K to $575K within 24 months• Strategically sold to Healthcare facility by simplifying the presentation for a complex product and streamlining the conversation, becoming the only person across the nation to sell 2 units of a complex medical product• Successfully handled a relationship with a difficult manufacturer, saving the account while maintaining protection of the Sales Reps

North Texas

• Implemented sales tactics for a startup business to execute a sales solution for upwards of 8 call points, including ICU’s, OR, R/T, ED, LTAC’s, Surgery Center, and Wound Centers with 2-3 product lines for each call point, building the company from annual revenue of $80K to $5M+• Proactively attended various conferences, engaged in cold calling, and leveraged appointments with key decision-makers, resulting in lead generation increases• Successfully adapted to a variety of healthcare product lines, enabling the quick development and growth for all lines of business

San Antonio, Texas Area

• Architected a prospecting plan, managed sales territory, and assessed for critical new business targets, expanding the market share and growing the revenue from $150K to $275K in 10 months• Designed presentations for the leadership team from C-Suite to Administrative Assistant, supporting the quota achievements, pipeline management, sales forecast accuracy, and KPI goal attainment• Actively engaged in cold calling and self-generated leads to maintain a high conversion rate from lead to close, earning recognition as the only Sales Rep to achieve 100% quota across the San Antonio branch• Salvaged a relationship with Texas Workforce Commission despite their persistent refusal to continue business by positioning the product as a highly value-based product for their company, securing one of the company’s largest account with 38 units

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associate Of Arts - Aa, Multimedia And Computer Animation