Abstracts, reports, and submits clinical information from electronic medical records and other systems to support collection and reporting needs for IPFQR measures. Participates in improvement activities related to core measure performance. Generates performance reports from quality databases for analysis of findings.

Developed quality improvement plans with leadership and departments throughout the organization. Abstracted medical records and processed monthly results for CMS performance goals. As Peer Review Committee Coordinator, improved efficiency and security by implementing electronic review system. Successfully managed transition of all facility policies, procedures and guidelines to electronic policy system. Clinical Policy and Procedure Guideline Committee co-chair.

Retained by clients to work on quality improvement, litigation and patient education matters.

Adjunct professor in online RN to BSN program. Designed and taught courses for students in Bridge Program.

Quality improvement manager for managed care company. Responsible for training program, client safety, risk analysis, quality improvement and Joint Commission accreditation activities. Worked with senior management to maintain and improve exemplary clinical practices and staff performance.

Responsible for recovery of all provider related fraud cases of $500,000 and greater for Minnesota based Fortune 14 company. Managed nine figure portfolio of fraud cases. Developed program which doubled annualized recoveries. Worked extensively with many areas of company to improve claim turnaround time and reporting efficiencies.

Assisted in the development and implementation of MSN program. Taught graduate quality improvement and patient safety classes, as well as undergraduate clinicals focused on people with dementia and developmental disabilities.

Responsible for several Medicare and Medicaid performance improvement projects. Worked on HEDIS measure improvement. Trained staff to audit and work with medical providers. Efficiently resolved quality concerns. Performed provider audits.

Substantially improved patient safety program for medical center. Performed RCAs and HFMEAs. Member of national medication reconciliation task force. Maintained compliance with National Patient Safety Goals and other regulatory requirements.

Hospital Peer Review Coordinator. Quality management representative for four medical center services (Radiology, Pathology and Laboratory Medical Services, Nuclear Medicine and Nutrition). Ensured compliance with national directives and accrediting bodies' (Joint Commission, CAP, ACR and ACRO) requirements.

Worked on telehealth and hospital discharge research studies while finishing graduate school. Gathered and aggregated data. Resolved technical issues as needed with software vendor.

Supervised three teams of disability benefit consultants. Managed litigation and alternative dispute resolution claim files. Part of departmental senior management team.