John Straley

John Straley Email and Phone Number

IT Consultant at Deloitte @ Deloitte
new york, new york, united states
John Straley's Location
United States, United States
John Straley's Contact Details

John Straley personal email

About John Straley

Experienced Technical Expert with a demonstrated history of working in the consumer electronics industry. Skilled in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Time Management, and Customer Service. Strong information technology professional with a Bachelor of Business Administration (BBA) focused in Information and Decision Sciences w/ Minor in Operation Supply Chain Management from University of Illinois at Chicago.

John Straley's Current Company Details
Deloitte

Deloitte

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IT Consultant at Deloitte
new york, new york, united states
Website:
deloitte.com
Employees:
295722
John Straley Work Experience Details
  • Deloitte
    It Consultant
    Deloitte Feb 2021 - Present
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  • Accenture
    It Consultant
    Accenture Jun 2019 - Feb 2021
    Greater Los Angeles Area
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  • Apple
    Technical Expert
    Apple Feb 2018 - Jun 2019
    Oak Brook, Illinois
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  • Apple
    Technical Specialist
    Apple Feb 2016 - 2018
    Schaumburg, Illinois
    As a technical specialist, it is my responsibility to handle IOS and MacOS repair and servicing. I am one of the many faces that represent Apple, and maintaining customer relationships is the first priority. Within my roll there are training and certifications in order for an employee to handle customer data and technology. We strive to enrich the lives of our customers with engaging experiences and personified technology. It is our responsibility to ensure that our products help our customers achieve their personal goals and dreams.
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  • Geek Squad
    Counter Intelligence Agent
    Geek Squad Jun 2015 - Jun 2017
    As a Counter Intelligent Agent I was able to assist in initial customer technology troubleshooting. My job was to create detailed and concise notes regarding problems, symptoms, and conditions of client technology. I had to keep to a specific schedule and work flow that was facilitated by a Geek Squad Manager. The Repair Agents depended on my notes to ensure proper steps to client repairs.• Completed work orders for client technology repairs and preformed demonstrations • Diagnosed and Repaired computer software and hardware issues• Logged client calls and maintained call information through NOVA information system• Preformed client education of services completed on units returned from repair• Managed counter team and lead other agents on tasks needed to be completed
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  • Geek Squad
    Advanced Repair Agent
    Geek Squad Jan 2016 - Dec 2016
    My time as a repair agent had taught me very important technical and troubleshooting skills. It is the first job I had where problem solving was a necessity in my day-to-day tasks. I was in charge in maintaining data privacy and performing tasks within a scheduled time. My time as a Geek Squad agent had made me a very time oriented worker, as well as a swift and efficient problem solver.
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John Straley Skills

Mathematics Merchandise Customer Education De Escalation Dance Units Sales Community Acting Retirement Homes Work Orders Supply Chain Management Front End Information System Lunch Business Administration Real Estate Theatre Point Of Sale Cash Handling Wrestling Ios Management Calls Maintenance And Repair Statistics Hub Crm Auditing Grocery Towers Workspace Counting Seasonal Shelves System Business Services Crystal Inventory Financial Accounting Microsoft Office Encore Policy Customer Service Learner Project Management System Monitoring Decision Sciences Hardware Analysis Church Events Handling Money Customer Communication Customer Interaction Computer Repair Floors Relational Databases Communication Business Analysis Music Suite Client Education Lake Homes Marketing Vba Business Analytics Microsoft Project Cashiering Oak Mobile Devices Musical Theatre Simple Responsibility Customer Returns History Electronics Guidelines Software Lighting Stocks Agents Cash Showcase Product Demonstration Financial Transactions Group Dynamics Problem Solving Apple Best Buy

John Straley Education Details

Frequently Asked Questions about John Straley

What company does John Straley work for?

John Straley works for Deloitte

What is John Straley's role at the current company?

John Straley's current role is IT Consultant at Deloitte.

What is John Straley's email address?

John Straley's email address is jo****@****ure.com

What schools did John Straley attend?

John Straley attended University Of Illinois At Chicago, College Of Dupage, Southern Illinois University Edwardsville, Mchenry County College.

What skills is John Straley known for?

John Straley has skills like Mathematics, Merchandise, Customer Education, De Escalation, Dance, Units, Sales, Community, Acting, Retirement Homes, Work Orders, Supply Chain Management.

Who are John Straley's colleagues?

John Straley's colleagues are Lakshmanan Natarajan, Carol Gottschall, Madina Bolatova, Meet Mehta, Arya Rs, Becky Kong, Nishu Mangal.

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