Management development and coaching, strengths development, sales and marketing, customer service and business start-up and improvement mentoring and consulting to clients directly and as a volunteer through SCORE.I am the author of nine books on Maximizing Your ROPI - Return on Your People Investment, available through Amazon.com. To learn more visit my website: www.maximizingyourropi.comCar buying advice and information. I will help you: select the "right car for you"; choose the appropriate options; determine what to pay; decide where to buy; help you sell your vehicle.

Provided professional training, coaching and consulting services primarily to the automotive industry. Expertise in automotive retail management, sales, service & parts, customer service, dealership operations, wholesale field coaching.

Directed all Product Marketing (including promotions and autoshows), Marketing Communications (brochures, point-of-sale and promotional materials), Sales and Management Training. Designed and ran Porsche Driving Experience and Porsche Owner Driving School. Managed a staff of 13, with annual budget of $7 million.

Directed HRD/OD function for multi-point automobile and heavy-duty truck dealer group. Planned and implemented organizational change. Designed and taught management and sales training. Served as General Manager of one of the seven dealerships. 7 subsidiaries, 7 franchises, 300 employees.

Developed and directed extensive organizational intervention, including changes in corporate culture, management style, organizational procedures and customer relations. Did extensive training and development in all areas of the dealership. 4 franchises, 165 employees.