This role will take the leadership and focus on building up an executable sales strategy and team to support Haworth's growth in the region of North China, partnering with Haworth global accounts teams and local dealers. The ultimate goal is to build a premium and resilient brand with our corporate clients in this market.

• Business Development‒ Proactively participate in major decision-making discussions and recommend future direction, strategic action items, and resource allocation; develop new strategic relationships to expand the business and the partner base of the company in China region. ‒ Provide accurate revenues and margin forecasting, build, and maintain a sustainable project and business pipeline in China; ensure timely management information, project status and projections, achieve revenue and profitability targets. ‒ Set up and propose a strategy regarding corporate accounts. ‒ Promote sales and participate in the development of the business of branches. ‒ Plan and coordinate business development strategies to reach commercial team yearly target. ‒ Maintain relationships with corporate accounts and constantly find new prospects. ‒ Keep constant relationships with existing key clients and collect feedback for improvement. • Sales Management & Coaching ‒ Search for new information about potential clients. ‒ Support the business development department of the branches, centralize the prospects, and ensure information is correctly dispatched to each business development manager. ‒ Participate in the marketing and sales offer to client by working jointly with the sales team on the recommendation and the production of overall commercial documents, i.e. presentations, proposals, contracts, etc. ‒ Act as a role model for the company’s values and culture; enhance sustainability and succession planning for the sales organizational structure in north China region. • Marketing Research & Analysis ‒ Implement market research studies on relevant segments and support the overall marketing & sales strategy. ‒ Monitor market competition and anticipate the actions of competitors. Report to: Group Head of Commercial, Regional Director

Beijing Office & Xiamen Office• Fully engaged in the senior corporate management for both Beijing office and Xiamen office. • Focus on promoting and delivering high standard marketing solutions to different corporate and private clients in multiple industries. • Responsible for adjusting marketing products to meet client’s unique requirements and core concerns. • Key corporate clients management • Previous Clients: CCTV, China Radio International, DSM, TURCK, Embassy of Denmark, Eve Fashion, BEWG, FANUC, China CETC, ASCOTT Hotel, China CIFIT Forum, etc Report to: Board of directors

- Prospect for new business on an ongoing basis for both the Asian Express and DSP Asia brands.- Continuously work to grow Asian Express' household goods moving business throughout China and Hong Kong, and to work to grow DSP's business throughout Asia. - Initiating ideas for company development such as improving image, service provision and promotion.Report to: Managing Director & China General Manager

• Sell and promote the full range of Santa Fe Relocation Services to Corporations and associations, focusing on accounts as determined• Follow up on internal Customer Contact Forms (CCF) that come to North China (Beijing, Dalian, Tianjin, Qingdao, Xi’an, Chengdu), ensuring that cross-selling from HHG Moving leads generates invoices for relocation service division• Focusing on building up revenue from Embassies in Beijing• Provide ongoing Account Management to new corporate customers for as long as is necessary to integrate the customer into standard Santa Fe customer service systems and handover to account servicing teams• Work with management to assist in the development and execution of our annual and quarterly marketing / sales strategy / plan, including the identification of target accounts, account development, specific account sales strategy • Produce weekly BD reports for mainland China in the required format• Produce monthly Beijing HHG / Relocation report in the required format• Have a working knowledge of the Move Manager System, E-Commerce system (ECS), Tenancy Management system (TMS) and Expenses Management system (EMS), Relo-Assist, and other systems that may be introduced to support Santa Fe’s business activities• Account and opportunity management / development through newly implemented CRS system (Salesforce)• Encourage the use of Santa Fe’s ECS by Corporate Accounts and actively sign up Corporate accounts to the E-Commerce System• Call overseas agents and clients as requested and follow up on potential business• Prepare RFP’s and proposals for locally secured business as well as for requests from overseas agents or accounts• Attend and network with various foreign chambers of commerce, social or other expatriate groupsReport to: Santa Fe Group Marketing & Sales Director

• Daily management to import department team, including customer service representatives and traffic consultants • Produce monthly Beijing Import customs regulation update• Approve inbound invoices and ensure the accuracy of system input• Work on inbound rate request and RFP to generate more revenue for HHG Moving Dept. • Prepare RFP and rates for overseas agents and work on rate follow up in a timely manner • Follow up on CCFs that come to North China, including Beijing, Dalian, Tianjin, Xi’an, Qingdao, Chengdu• Improve and monitor inbound services, specially focusing on monthly customer evaluation form reportReport to: Santa Fe China General Manager

• Daily management to relocation team• Approve leases before sending for client signature• Assist the Group GAM with daily conflict-resolution matters and preparing responses back to the corporate client • Work together with the GAM to ensure that Dalian’s Cartus Dashboard targets, as well as internal customer feedback targets, are exceeded• Assist GAM in a proactive approach to solving customer problems and complaints quickly and efficiently• Provide guidance and support to relocation & residential services staff• Hold regular meetings with real estate vendors and agents. Involve GAM as needed for resolution and ongoing strategy• Advise GAM of recommended changes to improve the services and efficiency of the residential department• Manage improves to Santa Fe’s residential database, as well as relationships with real estate vendors• Improve and monitor residential services, specifically closing ratios• Monitor input of relevant, timely and consistent data into Relo-Assist and TMS, as well as customer’s systems• Accompany VIP and/or high-risk clients on home-searches, familiarizations and school searches when requiredReport to: Santa Fe Group Account Director (Hong Kong)

• Perform surveys for all types/modes of household moves• Key account management, such as Microsoft, Nokia, Intel, PWC etc. • Regular visit to corporate clients and maintain relationship• Instruct client regarding document requirements, insurance coverage, destination country information (dual role with CSR), services provided by Santa Fe• Prepare quotations for each type of job - both to local clients and for overseas agent bookings• Preparation of job instructions for Operations / CSR for entry into Move Manager system by CSR• Use MM maintain client account informationReport to: HHG Moving Division Manager