A dedicated and detail-oriented information technology professional specializing in the financial and manufacturing industries, with extensive experience in incident management, vendor management, customer advocacy, network architecture, infrastructure development, operations, team training and mentoring, migrations oversight and project management. Excels at providing technical guidance, research and planning while setting the technical direction for projects. A proven track record of configuring and supporting a large multi-protocol, worldwide network, as well as analyzing, coding and implementing network support systems and network products. An insightful and highly proficient producer who promotes efficiency and excellence.