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John Thomas is a strategy and policy level executive that currently is Chief Operating Officer at Relay Network. As a SaaS COO, John oversees Marketing, Relay's BDR function, Product, Engineering, Cyber, Innovation, and Strategy for a fast growing technology company. Prior to Relay, John led Global Innovation for TD Bank Group, where he also led data and insights strategy, personalization, customer retention, payments, and strategic business architecture for TD's US Bank. Prior to TD, he led the build of a new consumer business at Amazon and the global digital business group at an international media and advertising company. As a seasoned product, marketing, tech, and business executive, he has managed individual business unit P&L’s of more than $500MM in net income, marketing budgets exceeding $300MM, and contracts exceeding $1B. In his career, he has been known as a strategic change agent developing strategic plans and frequently starting new business units and functions within large, multi-national digital, advertising, and financial services companies. His expertise is rooted in recognized talent for assessing market needs, creating new product value, building business architecture, and leveraging P&L skills. He has built and grown successful partnerships with many small, early stage companies as well as Fortune 500 clients and partners. John is an experienced public speaker and has spoken at industry events on a range of topics including mobile commerce and advertising, banking business models in emerging payments, the use of consumer data in digital advertising, and new consumer payments paradigms. He has served on the boards of several marketing, technology, and media companies.Specialties: New Business VenturesBusiness ArchitectureStrategic Partnership DevelopmentB2B, B2B2C, and B2C Multi-Channel MarketingDigital Marketing Services Digital Products & CommerceProduct and Business InnovationLoyalty Program DesignEmerging PaymentsPayment Network Management and NegotiationBusiness Model Development
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Chief Operating OfficerRelay Network Jan 2023 - PresentRadnor, Pa, Us -
Chief Strategy OfficerRelay Network Jun 2022 - Dec 2022Radnor, Pa, UsAs Chief Strategy Officer I oversee end to end corporate strategy, innovation, and corporate development for the world's only B2C engagement scrolling feed SaaS platform - Relay. -
Executive Vice PresidentTd Jul 2018 - Apr 2022Toronto, Ontario, CaLed global innovation and ventures fund for TD Bank Group. Also lead several functions for TD's US bank including data and insights strategy, personalization, customer retention, and strategic business architecture. Responsible for TD labs and a world class team of data, technology, digital, and marketing staff that is responsible for building core strategies, business, and technical capabilities in transformation spaces such as interaction personalization, real-time insights engines, automated content and offer delivery, and other customer and colleague facing technologies. -
Executive Vice PresidentTd Oct 2015 - Jul 2018Toronto, Ontario, CaOversaw US Payments with responsibility for E2E strategy, emerging capabilities, infrastructure, user experience strategy, and payments partnerships. Oversees a team of strategy, research, engineering, program management, UX/CX design, industry affairs, and partnership professionals. -
General ManagerAmazon May 2015 - Sep 2015Seattle, Wa, UsGM with overall responsibility for design and launch of a new consumer business/product line. Oversees a team of engineering, UX/design, product, marketing, and sales professionals bringing a new consumer and business facing service to market. Functional responsibilities include software development, design, content procurement, service pricing, partner contracting, and B2B and B2C marketing. -
General Manager - Global Digital Business GroupHibu Plc Jan 2014 - Apr 2015Cedar Rapids, Iowa, UsCurrently oversee a global digital business group including website manufacturing business, search marketing business, and display/digital traffic business. Responsible for corporate digital business roadmap including existing digital services, social, mobile, and emerging media. Have full product development, product management, engineering, and product/user design responsibilities. Lead global nine-figure revenue business group consisting of multiple digital advertising, presence, and traffic product lines aimed at SMB market. -
General Manager - New Business VenturesHibu Plc Nov 2012 - Jan 2014Cedar Rapids, Iowa, UsStartup, manage and lead a transformative international payments business , a multi-national loyalty business, and affinity marketing business inside a multi-national digital services and advertising company. Lead all product, marketing, sales and customer service functions for traditional, digital and mobile payments business that integrates with company's key advertising, ecommerce, and local marketing businesses. Oversee E2E business strategy and own P&L for payments business line serving the small and medium sized business marketplace. -
FounderPathway Partners Consulting Mar 2012 - Dec 2012Strategic advisor and business growth executive for companies ranging from digital advertising and media firms to marketing technology professional services to emerging payments and mobile firms who has built and grown successful partnerships with many small, early stage companies as well as Fortune 500 clients and partners. Assists companies looking to partner with financial services companies by helping them refine their value proposition, create business and financial models, and negotiate new partnerships with banks, payment networks, and payments companies.
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Senior Vice President, Emerging And Electronic Payments ExecutiveBank Of America Jun 2010 - Mar 2012Charlotte, Nc, UsProduct executive with P&L responsibility for mobile, online banking, move money, and emerging payments products. Responsibilties include mobile banking, mobile wallet, mobile commerce, online banking, bill pay and related products, P2P, transfers, emerging commerce, and emerging payments. -
Senior Vice President - Payment Networks ExecutiveBank Of America Jan 2009 - Jun 2010Charlotte, Nc, UsResponsible for relationships with payment networks (Visa, MasterCard, Amex, PIN Debit) for all domestic and international consumer and commercial business lines, both issuing and acquiring. -
Senior Vice President, Affinity Strategy, Sales,And Analytics ExecutiveBank Of America Jan 2008 - Dec 2008Charlotte, Nc, UsResponsible for nine figure marketing budget, sales and partnership renewals, business analytics, business technology and compliance functions for the leading affinity/co-brand card business. -
Senior Vice President - Affinity Sector ExecutiveBank Of America Jan 2006 - Jan 2008Charlotte, Nc, UsBusiness Development Executive responsible for all affinity/co-brand business with Financial Services partners -
Evp - Business And Product Development ExecutiveMbna 1995 - 2006Held various executive positions with concentrations in Product Development, Market Research, Partnership Sales and Development, Client Management, and New Market Development
John Thomas Skills
John Thomas Education Details
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University Of DelawareFinance And Economics
Frequently Asked Questions about John Thomas
What company does John Thomas work for?
John Thomas works for Relay Network
What is John Thomas's role at the current company?
John Thomas's current role is Chief Operating Officer.
What is John Thomas's email address?
John Thomas's email address is jw****@****zon.net
What is John Thomas's direct phone number?
John Thomas's direct phone number is (206) 266*****
What schools did John Thomas attend?
John Thomas attended University Of Delaware.
What skills is John Thomas known for?
John Thomas has skills like Mobile Payments, Credit Cards, Payments, Strategy, Start Ups, Analytics, Strategic Partnerships, Product Development, Payment Systems, Electronic Payments, P&l Management, Loyalty Programs.
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