John Tilley Email & Phone Number

The Colony, Texas, United States

The Colony, Texas

United States

San Antonio, Texas Area

Set up, and prepared for junior tournaments .Communicated with fans, coaches, players and other officials.Promoted the core values of the game of golf to young players.Consulted with officiating team to discuss violations and play problems, coordinate responses andimplement resolutions.Created a friendly environment for both players and parents to increase customer retention.Operated Bluegolf software to keep players and fans up to date about upcoming, and pasttournaments.

Spring, Tx

Presented a business idea targeting a new market to top level managersMaintained strong reputation of efficiency and accuracy, earning numerous recommendations fromsatisfied customers.Traveled across the state organizing, and running high level tournaments for both amateurs andprofessionals.Collaborated with full time employees to share knowledge and feedback from customers metduring my time as a field operator for the STPGA

Kerrville, Texas

Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.Maintained customer happiness with forward-thinking strategies focused on addressing customerneeds and resolving concerns.Compiled feedback from customers and submitted recommendations to management regardingoperations processes, promoting satisfaction in future interactionsEnsured superior customer experience by addressing customer concerns, demonstrating empathyand resolving problems swiftly.Delivered exceptional customer service to every customer by leveraging extensive knowledge ofproducts and services and creating welcoming, positive experiences.