John Urwin Email & Phone Number

Newcastle Upon Tyne, England, United Kingdom

Newcastle Upon Tyne, England, United Kingdom

I worked in the trust as a 1st Line Support Analyst. I was part of a specific trust scheme to role out 3000+ new devices such as desktops and laptops to the staff in the 3 main sites, and to replace their pre-existing ones with the new ones we had in stock. My role was to call up all eligible staff members and book in appointments for our deployment team.

I worked at REED technology where I was trained in resourcing and headhunting, specifically in the IT Support and Infrastructure market, providing IT support candidates to the Northeast network. I have gained extensive knowledge in communications, administration, and resourcing support. In my role I learned how to identify great CV’s, effectively.

Newcastle Upon Tyne, England, United Kingdom

After the pandemic had settled down and restrictions were lifted, I decided to commit most of my time to job seek and try to progress my career. I found a voluntary position at Pets Corner where I learned how to care for the animals, and interact with the customers there, answering any questions they had and entertaining them while feeding the animals. The.

Newcastle Upon Tyne, England, United Kingdom

I worked as a shop assitant, where I was trained in dealing with customers, cleaning, and moving furniture around, preparing the store before opening times and answering any questions customers had about the products. I also provided some admin work for them on the managers PC when they ran into IT issues, as they weren’t too knowledgeable about certain IT.

Newcastle Upon Tyne, England, United Kingdom

I worked part time for around 2 months at the Changing Lives furniture warehouse in West Denton. For the duration I was there I was assisting my manager with creating a social media page for the company. Which included creating content, supporting the social media strategies, responding to an audience using social channels and listing furniture and other.

Newcastle Upon Tyne, England, United Kingdom

I completed a 6-week course where I learned how to communicate effectively with customers. Tasks included group activities where we were responsible for varying degrees of leadership. It was essential that I listened carefully to all members as well as the trainer.

Level 2 Cambridge Technical Diploma In It, Pass

English Grade C