Led multifaceted departments including Marketing and Communications, Development, and Salesforce Administration, ensuring cohesive operations and alignment with organizational goalsSuccessfully negotiated and established corporate agreements with industry giants including Haleon, Takeda Pharmaceuticals, Target, Walmart, CVS, & Camel Expeditionary, fostering lucrative partnerships/expanding business reachProficiently utilized Salesforce CRM to streamline operations, optimize client interactions, and drive sales growthSpearheaded the launch of a nationwide advertising campaign in collaboration with Scripps networks, effectively broadcasting commercials to 28 million households and significantly enhancing brand visibility/market presenceSpearheaded the creation of forward-thinking approaches to secure corporate sponsorships for key initiatives, driving revenue growth and fostering strategic partnershipsLeveraged the power of CRM software Salesforce to effectively organize and manage donor data, enhancing efficiency and enabling personalized donor engagementOrchestrated impactful donor recognition initiatives and stewardship activities, cultivating strong and lasting relationships with supporters and stakeholders

Spearheaded operations as Managing Partner of a 270-seat upscale Mexican-themed restaurant, ensuring exceptional service and dining experiencesImplemented comprehensive coaching and mentoring programs across all organizational levels, fostering professional growth and optimizing team performanceStrategically recruited and onboarded talented team members to maintain optimal staffing levels, ensuring seamless operations and exceptional customer serviceCultivated and nurtured strong partnerships with vendors and suppliers, negotiating favorable terms and ensuring the consistent delivery of high-quality ingredients and supplies

Established and managed a thriving 250-seat full-service seafood restaurant and barRecognized for culinary excellence with the esteemed "Best Entrée" accolade by Scene Magazine's Taste of the TownMember of Leading Restaurants of America, CIRA and awarded “Entrepreneur of the Year 2003” from the NRCCDirected and optimized daily operations encompassing customer service excellence, meticulous inventory management, and strategic marketing initiatives to drive business growth and enhance overall efficiency

Spearheaded operations as Managing Partner of a dynamic 500-seat restaurant, bar and banquet venue, overseeing all facets of management.Pioneered the launch and successful operation of an upscale chophouse situated in downtown Cleveland, contributing to its prominent standing within the culinary scene.Garnered the esteemed "Best New Restaurant 2001" title bestowed by Cleveland Magazine, showcasing excellence in culinary innovation and guest experience.Fostered a culture of growth and development by delivering comprehensive coaching and mentorship to team members across all organizational tiers.Leveraged valuable customer feedback to drive continuous improvements in operational processes and cultivate enduring brand loyalty amoung patrons.

Collaborated closely with the owner to drive remarkable sales growth, scaling revenues from $1.9M to over $6M in two years through strategic initiatives, marketing and operational enhancements.

Consulted on a upscale 200-seat micro-brewery from construction phase to opening and operating.Implemented FOH and BOH training, recipes and procedures.Coached owners on best business practices, reading and understanding the GL and P&L, budgeting and inventory.Led a robust marketing campaign for pre-opening and continuing during operations

Directed Kitchen Operations as the lead for two bustling 400-seat casual seafood restaurants, ensuring high quality standards.Innovatively developed recipes for the regular menu and daily specials, infusing culinary creativity and freshness.Pioneered the launch of an original dining concept, successfully expanding to a second location within four years and conceptualizing a third before aquisition by Landry's SeafoodRestaurants.