John Coleman Email & Phone Number

Orem, Utah, United States

As an Operations Intern with ThriftJam LLC, I supported day-to-day business operations of a small retail business. My tasks included sorting inventory, quality control, organizing events, managing social media accounts/marketing, and converting face-to-face and virtual sales.In this position, I also oversaw business affiliate relationships and customer retention. I evaluated 200+ affiliate profiles and selected candidates to promote products, increasing total revenue and brand visibility. I also got my first taste of website and customer relationship management. I implemented SEO, aiding in the increase of website visits by 2400% at peak traffic and promoted CRM through the development of an email marketing list of +2500 subscribers.Additionally, I ensured a positive customer experience by maintaining cleanly sales space, addressing customer questions, and providing first-rate customer service across multiple sales platforms and at over 40 different pop-up events and locations.

Goodyear, Arizona, United States

As a recreation lead with the City of Goodyear Parks & Recreation department, my mission was to cultivate a positive and safe summer camp experience for children and their parents. This position also allowed me to share my passion for recreation, leadership, and teamwork with camp participants and staff.My responsibilities involved managing summer camp site operations and supervising 120 participants and 8 staff members. I fulfilled the duties of a site lead by coordinating camp schedules, communicating staff responsibilities, and conducting performance evaluations daily to ensure high standards. I showcased my problem-solving skills by settling disputes among campers through mediated conversation and adapting the camp schedule when resources became unexpectedly unavailable. Along with this, I organized teambuilding exercises that promoted companionship and amusement among camp participants and staff.

Logan, Utah, United States

Sports is my greatest passion. In my position with the Utah State University Athletic Event Operations Staff, I was immersed in a career field I truly love and hope to progress in.In this role, I aided in the fast-paced facilitation of gameday operations across 8 NCAA Division I sports. This role forced me to adapt quickly to the frequently changing gameday environment and implement problem-solving skills when issues were presented. Adaptability and problem-solving are crucial because punctual event start times and efficient gameplay rely on the Athletic Event Operations Staff. During my time with the Athletic Event Operations Staff, I prepared the components of 40+ athletic competitions involving venue setup, replay system configuration, and referee accommodations, providing a complete gameday experience for fans, student-athletes, and officials. As a veteran member of the staff, I collaborated with and led novice team members to fulfill the needs of the Athletics department. Fostering healthy relationships between Utah State Athletics and its consumers was our top priority. To promote these relationships, I delivered first-rate customer service to the fans and third parties using Utah State University Athletics facilities.

Logan, Utah, United States

As an Undergraduate Research Assistant in the Families in Sport Lab at Utah State University, I had the privilege of assisting in a dissertation involving perfectionism in athletes, specifically collegiate golfers. This experience began as volunteer work but quickly became a job offer. My primary focus was data collection and organization. I composed a contact list of 337 NCAA golf coaches, providing the Ph.D. candidate with the ability to send out research surveys and communicate results to coaches and research participants nationwide. I also analyzed 40+ scientific articles and transcribed research interviews to allow for accurate citations and implementation into the dissertation. In this role, I learned and manipulated data collection software such as REDcap, which I used to organize 141 research participants by their respective universities and golf match results, making correlation analysis possible. The entire process of data collection and organization required extreme attention to detail to accurately analyze and publish research findings.

Logan, Utah, United States

At Al's Sporting Goods, the customer is King. As a sales floor associate, my mission was to provide exemplary customer service by communicating product knowledge effectively for up to 400 customers on the sales floor daily while upholding company values and cultivating customer retention. Throughout my day on the sales floor, I exhibited excellent attention to detail through the quality upkeep of store merchandise, ensuring inventory was inviting and accessible. I have experience as a shift lead collaborating with up to 3 other employees to guarantee efficient merchandising processes and a welcoming environment for all customers.

Bachelor Of Science - Bs, Business Administration And Management, General

Activities and Societies: Shingo Institute Student Chapter, Huntsman Athletic Administration Club3.96 GPA, Dean's List Recipient.

International Business

While studying abroad in Barcelona, I had the opportunity to pursue a minor in International Business and deeply immerse myself.

High School Diploma

4.0 GPA, Top 5% of Graduating Class Recipient of Estrella Foothills High School Male Student-Athlete of the Year, Estrella Foothills High.