John Walenty
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John Walenty Email & Phone Number

Technical Account Manager at Pendo at Pendo.io
Location: Youngsville, North Carolina, United States 10 work roles 2 schools
1 work email found @pendo.io LinkedIn matched
4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email j****@pendo.io
LinkedIn Profile matched
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Current company
Role
Technical Account Manager at Pendo
Location
Youngsville, North Carolina, United States
Company size

Who is John Walenty? Overview

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Quick answer

John Walenty is listed as Technical Account Manager at Pendo at Pendo.io, a company with 452 employees, based in Youngsville, North Carolina, United States. AeroLeads shows a work email signal at pendo.io and a matched LinkedIn profile for John Walenty.

John Walenty previously worked as Technical Account Manager at Pendo.Io and Director of Technical Support at Mikmak. John Walenty holds Associate'S Degree, Associates In Arts; Business Intelligence Certificate from Wake Technical Community College.

Company email context

Email format at Pendo.io

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{first}.{last}@pendo.io
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Profile bio

About John Walenty

My mission is to leverage my expertise in SaaS environments to drive operational excellence and business success. With a focus on technical leadership, customer success, and process optimization, I strive to deliver outstanding results that exceed expectations. Through coaching, mentoring, and collaboration, I empower teams to achieve their goals and excel in their roles. My goal is to continue to build on my experience in software support management and client success management to drive innovation and growth in my career.

Current workplace

John Walenty's current company

Company context helps verify the profile and gives searchers a useful next step.

Pendo.io
Pendo.Io
Technical Account Manager at Pendo
raleigh, north carolina, united states
Website
Employees
452
AeroLeads page
10 roles

John Walenty work experience

A career timeline built from the work history available for this profile.

Technical Account Manager

Current

Raleigh, North Carolina, United States

May 2024 - Present

Director Of Technical Support

Raleigh, North Carolina, United States

In my role as the Director of Technical Support at MikMak, I spearheaded the creation and oversight of a dynamic client-facing Support team, building it from the ground up and implementing Zendesk as our primary support platform. By developing comprehensive training programs for internal stakeholders, I facilitated the adoption of streamlined support.

Aug 2023 - May 2024

Software Support Manager

Morrisville, NC

I lead a team of direct reports, who are responsible for answering customer and internal inquiries, resolving technical issues, and working cross-functionally with internal departments to drive business success. I am responsible for establishing clear objectives, measuring performance against those objectives, and coaching my team to meet them consistently.

Feb 2019 - Aug 2023

Software Support Technical Lead

Channeladvisor

Morrisville, North Carolina

I serve as a key team member of our Global Customer Support Operation providing superior technical support and troubleshooting for online retailers using the ChannelAdvisor suite of SaaS tools which includes supporting sellers on Amazon, eBay, Google, Walmart, and 100+ other marketplaces. I use a range of technical expertise, customer service skills.

Jan 2018 - Feb 2019

Senior Marketplaces Client Strategy Manager

Manage the day to day operations for multiple high profile, Fortune 1000 clients in a specific ChannelAdvisor-supported marketplace (eBay, Amazon, Walmart,etc). Lead and manage all phases of the account life-cycle including project scope, client requirements, design, implementation, testing, deployment and post deployment operation; possess a thorough.

Aug 2015 - Dec 2017

Marketplaces Channel Analyst

Morrisville, NC

Worked with client data to ensure that product listings were properly displaying all relevant data. Assisted clients with any API or FTP issues when sending product data and inventory into the ChannelAdvisor system. Worked with HTML to create ad templates and listings for eBay Marketplace. Provided a secondary level of account coverage behind Campaign.

May 2014 - Aug 2015

Bartender/Server

Tyler'S Taproom

Raleigh-Durham, North Carolina Area

Jun 2013 - May 2014

Superintendent

Raleigh-Durham, North Carolina Area

  • Perform necessary tasks to complete retail fit-up construction projects.
  • Coordinate with sub-contractors to complete projects according to the schedules.
  • Provide custom carpentry work to clients.
  • Ensure all work is done per OSHA regulations.
  • Complete estimates for future jobs.
May 2010 - Jul 2011

Civil Foreman

Raleigh-Durham, North Carolina Area

  • Supervise and coordinate 70+ employees to complete multiple tasks.
  • Communicate with construction managers and sub-contractors to complete all aspects of civil construction.
  • Manage and record employee progress and time to correlate with projected budgets.
  • Ensure a safe work environment on a daily basis by coordinating with Site Safety Team and OSHA regulations.
  • Hold weekly construction management meetings.
  • Create and manage job forecast schedules.
Jan 2009 - Jan 2011

Superintendent

Core Building Company

Raleigh-Durham, North Carolina Area

  • Perform necessary tasks to complete up-fit construction projects.
  • Coordinate with sub-contractors to complete projects according to the schedules.
  • Schedule inspections to ensure all construction meets state and local code.Create job schedules to keep sub-contractors on target dates for job completion.
Jan 2007 - Jan 2009
Team & coworkers

Colleagues at Pendo.io

Other employees you can reach at pendo.io. View company contacts for 452 employees →

2 education records

John Walenty education

FAQ

Frequently asked questions about John Walenty

Quick answers generated from the profile data available on this page.

What company does John Walenty work for?

John Walenty works for Pendo.io.

What is John Walenty's role at Pendo.io?

John Walenty is listed as Technical Account Manager at Pendo at Pendo.io.

What is John Walenty's email address?

AeroLeads has found 1 work email signal at @pendo.io for John Walenty at Pendo.io.

Where is John Walenty based?

John Walenty is based in Youngsville, North Carolina, United States while working with Pendo.io.

What companies has John Walenty worked for?

John Walenty has worked for Pendo.Io, Mikmak, Channeladvisor, Tyler'S Taproom, and Mp Contracting & Consulting, Llc.

Who are John Walenty's colleagues at Pendo.io?

John Walenty's colleagues at Pendo.io include Kelsey Hughes, Jennifer King Peterson, Ethan-Cole Evans, Matthew Kerbawy, and Dilawar Rehman.

How can I contact John Walenty?

You can use AeroLeads to view verified contact signals for John Walenty at Pendo.io, including work email, phone, and LinkedIn data when available.

What schools did John Walenty attend?

John Walenty holds Associate'S Degree, Associates In Arts; Business Intelligence Certificate from Wake Technical Community College.

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