John Walker Email & Phone Number

Member of the Information Technology Programs and Systems Support division Adjunct Teaching faculty responsible for teaching and developing course material. Faculty sponsor for Delta Epsilon Chi Business and Marketing Club.Courses taught include Introduction to Computers for beginning students and Systems Analysis and Design for advanced students seeking Associate Degree. Systems Analysis and Design online course development and delivery for distance learning students.Develop Delta Epsilon Chi student members business and marketing skills along with community service projects.Environment: Microsoft Office Suite, ecampus/Blackboard, Camtasia Studio

Member of the Film and Image Fulfillment Photo Retrieval Team providing solutions to production maintenance issues, project development and implementation.Primary support for Photo Request Tracking Systems and ReportsVSAM file tracking systems maintenanceCOBOL routing and maintenance programsEasytrieve Customer Reporting programsLa Salle Bank Transition to Photo Request TrackingCountrywide Transition to Photo Request TrackingCredit Card Account integration into Photo Request Tracking SystemCreate and implement Credit Card request routing programIntegrate new Resolve Check destination into Tracking SystemEnvironment: VSAM, COBOL, MVS JCL, NDM, FTP, MQ, Windows XP, HTML, Easytrieve, Changeman, Internet Explorer

Member of the Variable Efforts Team providing solutions to production maintenance and service requests.IDMS COBOL abandonment project conversions to Edward Jones DAL facility.Analysis and development support for Class Action Project TeamDevelop and implement Data Base Data Loads for DB2Extract Data from IDMS data base for load to DB2 DatabaseConsult on Data Base Design and SQL developmentEnvironment: IDMS, COBOL, MVS JCL, DB2, SPUFI SQL, Windows XP, HTML, Internet Explorer

Developer supporting financial applications on the IDMS-CAS mainframe database application and cross-platform Accounts Payable document imaging system. Support for Accounts Payable image capture and management application including customer interaction and cross-platform application development.Develop and maintain COBOL programs to support CAS, Flight Tracking and Liquor Tracking IDMS database applications.Manage COBOL, MVS JCL, stored procedures and parameter libraries using ENDEVOR migration tools. Support cross-platform financial document imaging system utilizing COBOL, J2EE, and C++ in a MVS and Windows server environment. Participated in development of Mail Tracking application for processing and billing of US Postal Service MailAdditional exposure to TIBCO messaging platform, UNIX shell scripts, SQL, and on call production support and recovery.Environment: IDMS, COBOL, MVS JCL, ENDEVOR, FTP, MQ, Windows XP, J2EE, C++, UNIX C shell scripts, SQL, Windows XP, HTML, Internet Explorer, Visual Basic, TIBCO, HSL

Provided leadership and performed managerial duties for print production staff to meet internal and external client expectations. Managed Print Operations staff of 8 in production of Banking statements, reports and customer on-demand requests.Responsible for operation of Print Operations Mainframe computer system and storage equipment.Generated printing operations metrics reports for Senior VP for Dallas Data Center operations ISO9000 representative for initiating and implementing quality control systems to better serve customer base.Environment: IBM MVS Mainframe, JES2, Windows 2000, INFOPAC reporting, SAS

Provided consulting and performed conversions for corporate wide initiative to implement INFOPAC report distribution system. Developed in concert with customer department's conversion schedules from various reporting tools to INFOPAC corporate standard.On call support for INFOPAC reporting and development of monitoring tools using SAS language.Environment: INFOPAC, SAS, Changeman, JCL, Easytreive, SMF

Provided technical support and software maintenance for IBM mainframe printing systems and XEROX laser printing. Developed and implementing XEROX print modules for new applications and conversions from custom forms to generic flash forms.Primary developer for IBM print conversion from box feed to roll feed landscape printing format.Maintained AFP and PPFA utilities and implemented updates per customer requests.Environment: XEROX Print Controls, IBM Print Controls, AFP, PPFA

Provided customer support for and report distribution and customer service requests. Assisted internal customers in determining the most efficient reporting and distribution strategies for their needs.Environment: IBM

Provided front line support for customer inquiries and job requests. Identified and determined the best resolution or routing to correct area to fulfill customer needs.Environment: Custom Tracking and Reporting Application, IBM MVS/JES2

B.B.A. Degree, Business Computer Information Systems

A.A.S. Degree, Computer Information Systems; Electrical Engineering And Communications