John Walker Email & Phone Number

Saratoga Springs, Ut, Us

Provo, Utah, United States

System Engineer specializing in Observability, DevOps, and managing scalable, reliable Kubernetes applications.

Provo, Utah, United States

Provo, Utah Area

Essential functions: Analyze, diagnose, and resolve complex technical issues related to Identity and Access products. Collaborate with Development and QA to discover, report, and resolve new bugs. Lead trainer for eDirectory product.Knowledge and Skills: Strong working knowledge of RHEL, SUSE, and Windows Server operating systems. Networking and Wireshark/tcpdump. Strong working knowledge of LDAP. Notable Accomplishments: Designed and implemented a live queue monitoring solution… Show more Essential functions: Analyze, diagnose, and resolve complex technical issues related to Identity and Access products. Collaborate with Development and QA to discover, report, and resolve new bugs. Lead trainer for eDirectory product.Knowledge and Skills: Strong working knowledge of RHEL, SUSE, and Windows Server operating systems. Networking and Wireshark/tcpdump. Strong working knowledge of LDAP. Notable Accomplishments: Designed and implemented a live queue monitoring solution for Salesforce. Show less

Pleasant Grove, Ut

Essential functions: Advance company assets through all phases of the pipeline from acquisition to sale. Perform regular audits to ensure compliance with company standards of accuracy and quality.Notable Accomplishments: Successfully reduced the start-to-finish time for new assets from two weeks to two days. The automation procedures which I designed and implemented drastically reduced the amount of manual labor required to move an asset through the pipeline. This was accomplished with… Show more Essential functions: Advance company assets through all phases of the pipeline from acquisition to sale. Perform regular audits to ensure compliance with company standards of accuracy and quality.Notable Accomplishments: Successfully reduced the start-to-finish time for new assets from two weeks to two days. The automation procedures which I designed and implemented drastically reduced the amount of manual labor required to move an asset through the pipeline. This was accomplished with several different technologies, but primarily through a C# program which I developed to automatically retrieve satellite imagery of each land parcel. Show less

Provo, Utah Area

Essential functions: Remotely diagnosed and resolved complex technical issues dealing with internet, TV, and phone services for Verizon FIOS customers.

Londrina, Brazil

Supervised and motivated work of other representatives -- Designed, conducted, and instructed training meetings for other leaders and representatives -- Established and met long and short-term goals with groups of representatives -- Planned and delivered 20+ weekly lessons on life skills and behavioral habits

American Fork High School

Essential Functions: Performed system installations and upgrades in large lab environments. Troubleshooting of hardware and software. Performed regular network maintenance and health monitoring.

Computer Software Engineering

Activities and Societies: Member of the local ACM chapter, part of the ACM Artificial Intelligence and Web subcommittees Studied.

Diploma, Computer/Information Technology Administration And Management

Activities and Societies: AP Computer Science, CNA (Certified Network Administration), FBLA Officer, Advanced Orchestra Scored 4/5.