John Wang Email & Phone Number

As a QA Manager that obsesses over quality output, I combine expertise and experience in software quality assurance and systems administration to drive innovation and deliver on-time projects in an agile development environment with rapid release cycles. Providing hands-on leadership to software QA engineers, I've played an integral role in complete, end-to-end verification of software systems and components at Ooma, a UCaaS business. I'm passionate about inventing new ways to build better products that many people can depend on for quality and reliability. I bring solid software testing experience with GUI applications on multiple platforms and operation systems, including experience operating on MacOS/Linux/Windows environments. Throughout my career at Ooma, I've been tapped to take on increasing levels of responsibility, from help desk and systems administration, to QA testing, including web QA, customer premise equipment QA, and core servers QA. I've also taken on additional IT and facilities functions and supported changes for new processes and regulatory/SOX compliance practices throughout a period of rapid growth and change. I consider myself a positive team leader and dedicated player-coach who takes full responsibility to advance my team's capabilities. Working across time zones, I'm able to bring members together to get things done by clearly communicating what success looks like and showing them a path to execution. I lead by example and am not shy about rolling up my sleeves to get the job done. In fact, I make it a point to be approachable and available to each member. I have a great deal of respect for everyone involved, and I'm naturally considerate of their needs and dedicated to helping them excel.My colleagues would say they enjoy working with me because of my pragmatic and collaborative approach to problem solving and highly organized, detailed process of documentation and execution to deadlines—usually delivering ahead of schedule. I'm also skilled in collaborating across all functions, as well as influencing and engaging with stakeholders at all levels. Overall, I've earned a reputation as an accomplished, hardworking, responsible, and reliable QA manager. Strengths include:Software Testing Life CycleTest Automation - general understandingContinuous Risk Assessment UX/UI ValidationProcess & Quality OptimizationResource Planning Onshore/Offshore Team Leadership Training & CoachingCross-Functional CollaborationPresentations & DemonstrationsProblem Solving Documentation

Listed skills include Linux, Troubleshooting, Management, Integration, and 15 others.