Regional Field Service Manager- Central Region
Currento Driving a team focused environment, based on an employee and customer centric culture. o Operational and Technical knowledge of histology and digital pathology instrumentso Day to day management of a team of 12 engineers o Aligning team goals and focus around KPIs o Provide a best in class customer experience o Handle customer escalationso Manage cross functionally with other departmentso Drive revenueo Managing multiple team objectiveso Employee development and growtho 1 on 1 meetingso Career planningo Trainingo Monitoring employee performanceo Mid-year and year end reviewso Ensure timely completion of work order and preventive maintenance