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John Wei is listed as Coolpad Group Co., Ltd. -Coolpad India after sales service director at Coolpad India, a company with 21 employees, based in Shenzhen, Guangdong, China. AeroLeads shows a matched LinkedIn profile for John Wei.
John Wei previously worked as After sales director at Coolpad India and After sales director at Leagoo Int'L Co.,Limited. John Wei holds Junior College Education, Visual Communication Design And Production from South China Normal University.
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1.Career background: more than 16 years of senior management experience in the mobile communication industry, 11 years of experience in the operation of global after-sales service, and the highest position as the director of after-sales center, comprehensive types of work engaged, accumulation of a full range of professional knowledge and practical experience, and insight into the future development trend of the industry.2.Familiar industry: I am familiar with various after-sales business models (brands, OEM, ODM, etc.) of the mobile communications industry, proficient in the operation and management of all modules of the customer service system, and has successfully established a comprehensive and diversified after-sales service system in China, India, Indonesia, the United Kingdom and other countries, laying a solid foundation for the company's sales strategic layout.3.Professional quality: strategic layout concept, self-driven, user-centered, strong ability in organizing, communicating, logic, practicing and crisis handling, proficiency in English, and ability to communicate and cooperate in a multicultural environment.4.Team management: I have rich team management experience and focus on ability stimulation and quality training of team members. I once led the team to complete many high intensity, high challenges, breakthrough after-sales market development tasks and operational promotion goals , I’m able to integrate all kinds of business resources and different teams.
Listed skills include 顾客服务, 客户管理, 客户满意度, Microsoft Excel, and 2 others.
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A career timeline built from the work history available for this profile.
Gurgaon, Haryana
1. Self-operated business: a back-end high-level repair team was set up and many business can be operated by our own, such as mainboard repair, three-in-one assembly repair,DOA refurbishment and so on. Meanwhile the total expenses were controlled strictly, which can be shown by the decrease of overall after-sales costs from 3% to 2.4% with 20% drop in a.
Shenzhen, Guangdong
1.Organization building:1.1.After-sales service center: I succeeded in the team establishment and 6 service functional modules building, including domestic repair, spare parts support, technology support, system development& management, overseas service management and customer service support. And I made more than 8 after-sales policies, regulations and.
Jakarta, Indonesia
1.Service system: according to the company's overseas service strategy, I led the establishment of mobile phone after-sales service system in Indonesia,in the case of everything was started in this market of our business.2.Business planning:2.1.Market development: I independently selected and built up the 6 LAVA exclusive service centers, and selected.
Shenzhen, Guangdong, China
1.Department construction: based on the strategic objectives of the group, I established the functional structure of the after-sales department and the teams from nothing and made department's strategic plan, domestic and overseas service policies and the after-sales systems& procedures. The implementation of the strategies by stages, to ensure the success.
London, England, United Kingdom
1.Channel operation: in 2010, I was sent to London,UK to carried out the certification and introduction of 4 after-sales service providers (Anovo, SBE, UTL, Regenersis) of ZTE in UK. and was responsible for the operation and management of the four service providers.2.Inventory control: I supervised 5 countries’ after-sales spare parts works at the same.
Shenzhen, Guangdong
1.Warehouse management: I was promoted to the warehouse supervisor in 2007, began to be responsible for the warehouse management planning and supervision of stock in & out, etc. of the handset warehouse of ZTE mobile phone, including the handset stock in,stock out, storage, inspection, stocktaking, accounts reconciliation, etc. the accuracy rate of the.
Other employees you can reach at coolpadindia.com. View company contacts for 21 employees →
Gigesh Giga
Colleague at Coolpad IndiaGreater Chennai Area, India
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MM
Mahadev Md
Colleague at Coolpad IndiaBengaluru, Karnataka, India, India
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Amir Suhail Suhail
Colleague at Coolpad IndiaBengaluru, Karnataka, India, India
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MA
Musharraf Ahmed
Colleague at Coolpad IndiaHyderabad, Telangana, India, India
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Vishnu Priyan
Colleague at Coolpad IndiaChennai, Tamil Nadu, India, India
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Faisal Bakulka
Colleague at Coolpad IndiaDubai, Dubai, United Arab Emirates, United Arab Emirates
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MS
Manjunath Subramaniya
Colleague at Coolpad IndiaBengaluru, Karnataka, India, India
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黄大伟
Colleague at Coolpad IndiaWest Delhi, Delhi, India, India
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Christopher A
Colleague at Coolpad IndiaTiruchirappalli, Tamil Nadu, India, India
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Niyaz Shaikh
Colleague at Coolpad IndiaKarnataka, India, India
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Quick answers generated from the profile data available on this page.
John Wei works for Coolpad India.
John Wei is listed as Coolpad Group Co., Ltd. -Coolpad India after sales service director at Coolpad India.
John Wei is based in Shenzhen, Guangdong, China while working with Coolpad India.
John Wei has worked for Coolpad India, Leagoo Int'L Co.,Limited, Lava International Ltd, Tianjin Tong Guang Group Digital Communication Co., Ltd, and Zte Corporation.
John Wei's colleagues at Coolpad India include Gigesh Giga, Mahadev Md, Amir Suhail Suhail, Musharraf Ahmed, and Vishnu Priyan.
You can use AeroLeads to view verified contact signals for John Wei at Coolpad India, including work email, phone, and LinkedIn data when available.
John Wei holds Junior College Education, Visual Communication Design And Production from South China Normal University.
John Wei is listed with skills including 顾客服务, 客户管理, 客户满意度, Microsoft Excel, After Sales Management, and Management.
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