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Two Distinctive Careers (Civilian and Military) with major accomplishments in both. Although the Military career was predominantly part time, there have been extended periods of full time (last position held) and significant accomplishments. Both of my careers have required diverse skills. I’ve been successful at a multitude of jobs and possess many skills and the ability to be flexible in order to accomplish the job or mission. Civilian - Over 30 years experience in Project Management, Process Management, Human Resources, Management, Budget/Finance, Data Systems Management, Training Management and Sales with most recent experience in Quality Management. (Six Sigma Green Belt Certification from AT&T Center of Excellence)Military – Over 35 years experience in the Reserves and National Guard (Army and Air Force) with the most recent experience as a Senior Leader (Colonel) on Active Duty. Career Field is Medical Service Corps which is the business side of medicine to include: Personnel, Budget/Finance, Training, Management, Data Systems, Administration, Readiness, Health Care Administration, Process and Project Management, Logistics etc.Specialties: Quality and Process Management, Health Care Administration
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Deputy Director Of Health Services / Deputy Command SurgeonUs Air Force Aug 2003 - Apr 2008Robins Afb, GaResponsible for oversight and management of all non provider functions in the Directorate to include personnel, budget, policy, process management, project management, health services administration, medical readiness, training, computer systems and plans etc. Accomplishments: Oversaw massive Air Force Reserve Medical Force Restructure. o Resulted in significant changes in Unit structure and personnel to meet Air Force Requirements Medical Service Corps Career Field Manager (AFRC): o Established Force Development for AFR Medical Service Corps which included creating the charter and managing the Force Development Team. o Managed revamp of MSC Readiness Skills Verification training.o Created the Reserve MSC Accession Process to improve officer force. Moved the Air Force Reserve Medical Service from AFR centric medical systems to AF Enterprise Medical and DoD Systems. Successfully resolved over 100 congressional inquiries -
Quality ManagerAt&T Mar 1981 - Mar 2003This was the last position held - - Manager responsible for the Local Network Services Quality Management Systems to include ISO 9002 and Process Audits. Maintained ISO Certification during entire tenure. Lead a team of 3 ISO Certified Lead Auditors, Document Control Coordinator, and 4 Data Quality Analysts for Local Network Services Provisioning. Increased the audit schedule by 60% in last half of 2000 and 300% in 2001.Increased corrective action findings by 66%.Expanded the scope of the audits to include not only ISO 9002 but also Process and Metrics.Initiated the use of the AT&T Corrective and Preventive Action System (CPAS).Established clear measurements of work accomplished to better track team performance.Initiated Data Quality Audits to determine Root Cause for improvements in Data Quality.Member of the National Quality Council.Member of the LNS Process Business Control Roundtable.Other Positions with AT&T included:Training ManagerFinancial ManagerSystems ManagerProject ManagerProgram ManagerPersonnel ManagerAccount ExecutiveMarket Administrator
John Whitchurch Skills
John Whitchurch Education Details
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Business Finance
Frequently Asked Questions about John Whitchurch
What is John Whitchurch's role at the current company?
John Whitchurch's current role is Colonel, USAF (Retired), AT&T (Retired).
What is John Whitchurch's email address?
John Whitchurch's email address is wh****@****att.net
What schools did John Whitchurch attend?
John Whitchurch attended University Of Utah, University Of Utah - David Eccles School Of Business.
What are some of John Whitchurch's interests?
John Whitchurch has interest in Golf.
What skills is John Whitchurch known for?
John Whitchurch has skills like Six Sigma, Quality Management, Resource Management, Program Management, Quality Assurance, Process Improvement, Air Force, Military, Security Clearance, Supervisory Skills, Mentoring, Policy.
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2vandals.uidaho.edu, cascadeenergy.com
1 +150328XXXXX
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John Whitchurch
Austin, Tx
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