John Whittier Email and Phone Number

Validate chemistry analyzer installations.Identify training gaps by assessing customers' organizational structure, analyzers/instruments, workflow, and current knowledge/experience.Develop and deliver training to customers on Roche platforms, processes and expectations, including planning and coordination for implementation.Provide first-level and problem solving of issues that arise for customers during the lifecycle of the solution.Identify opportunities for new system consumables for clients.

Review laboratory compliance to FDA CFR, AABB, CAP, and COLA standards.Review and update transfusion service laboratory policies and procedures.Develop and coordinate laboratory staff training on new and/or updated transfusion service policies andprocedures.Develop and perform verification plans and summaries for new or repaired transfusion service equipment.Develop and perform verification plans and summaries for transfusion service computer system and/or general lab computer system.Assist in troubleshooting transfusion service computer system, general lab computer system, and nursing transfusion administration program.Reduced system blood product wastage.Implemented test menu activities, reducing external couriers and improving turn-around-time.

Generalist on 3rd shift covering hematology, chemistry, urinalysis, transfusion medicine, and microbiology.Perform daily and weekly maintenance on chemistry analyzer and proficient in trouble shooting all otheranalyzers

Assist manager in technical operations, documentation, and efficiency of the Core lab.Generalist on 2nd shift covering hematology, chemistry, urinalysis, transfusion medicine, and microbiology.

Generalist on 2nd shift covering hematology, chemistry, urinalysis, transfusion medicine, and microbiology.Perform daily maintenance on chemistry analyzer and proficient in trouble shooting all other analyzers.Perform inventory management of chemistry reagents and notify technical specialist of reagent changes.Update online laboratory test manual.Assist providers on bone marrow aspiration procedures.

Efficiently collected blood specimens from diverse age of patients while following clinic protocol.Utilized test reference menu to assess lab specimen collection information as pertaining to job code.