John Winans Email & Phone Number

I work for myself and have for a long time.

United States

Building Homes that I would be proud to buy

Houston, Texas Area

United States

Construction Manager • Charged with overseeing all aspects of various communities in Houston and the surrounding areas, including Baytown, Mont Belvieu, and Humble. • Duties include manual scheduling of labor, material, inspections, maintenance, housekeeping, warranties, and reviewing quality of work.• Plan, coordinate, budget, and supervise construction projects from start to finish.• Experienced with windstorm building codes, city building codes, prefabricated frames, stick frames, “entry level” to “custom homes”.• Negotiate, schedule, and build strong working relationships with contractors, vendors, and inspectors.• Winner of the Raving Fans award for 2021 which is decided based on customer surveys for warranties and closing satisfaction surveys.

Cypress Texas

SS Graphics specializes in providing our customers with a competitive edge over their competitors. Helping our clients reach a level of professionalism that appeals to their customers is very important to any business. We provide that with vehicle wraps, murals, floor graphics, table and counter top wraps, window perforation, signs, banners, decals and much more!SS Graphics is unique in its ability to design, print and install products for our customers. Our design staff has over 50 years of combined design experience. They can assist you in creating designs to specifically address your company’s needs for each project. We house only environmentally friendly printers. Our installation team is comprised of 3M certified, full-time employees who individually specialize in installing various products. The installers travel throughout the nation to deliver and install graphics for our clients.We will effortlessly guide you through the process of creating your tailor-made products on any budget and timeline. We ensure that you will feel the family-owned roots of this company through our exquisite costumer service. Quality is our top priority, and as a 3M certified corporation, we know that you will be 100% satisfied with your custom projects.We look forward to helping you drive YOUR business with SS Graphics.

Houston, Texas Area

• Works closely with clients to determine their IT infrastructure needs • Review of Severs, End User Devices and Workstations (life cycle, firmware, security, functionality)• Review of software for client's entire organization and individual requirements • Estimation of pricing for all hardware, software and labor cost for clients• Development of a cold calling process to be used for training of new Sales Team• Networking with various groups, organizations and associations • Providing Medium to Small Businesses with an IT Support Service• Supplying companies with solutions that not only saves them money but allows them to have a competitive edge over their competition.• Outside Sales

• Responsible for collection of reader data and assessment of data to maintain reader retention • Designing of magazine layout based on customer feedback and analytics • Risk Assessment • Responsible for Realtor interviews and content requirements• Work closely with clients to determine their business needs and target markets • A very strong networking presence throughout the Northwest area communities• Outside sales - sales calls, follow-ups, maintaining accounts • Responsible for every aspect of design including working with customers to create ads that display their company/services in such a way that appeals to their target market and other potential customers• Responsible for all marketing campaigns and placement of all advertisements • Responsible for all audio article creation and editing • Setup and closing of customer accounts

Global Quality Lead (Hewlett Packard) • Management of the Global Quality Control Team consisting of 25+ team members in India, China, Costa Rica, and Canada with a proven success of 97% customer satisfaction score in the USA.• Created Quality Forms used to assess call agents, taking into account company needs, industry standards, COPC (Call Center Certification), and JD Powers requirements. • Qualified in Green Belt - Six Sigma disciplines used for identifying and eliminating “defects.” Six Sigma has been used across multiple industries with proven success.• Analyzing raw data / customer feedback to determine causes of customer dissatisfaction and implementing action plans to resolve those issues at a Global level. • QA Specialist charged with finding and tracking trends, review of work instructions and confirming that adherence of the work instructions were followed at a North America and Global level. Have worked closely with Indian, Chinese and Canadian technicians performing calibration sessions and training.

charged with finding and tracking trends, review of work instructions and confirming that adherence of the work instructions were followed at a North America and Global level. Have worked closely with India, China and Canadian technicians performing calibrations sessions and training. Qualified in PDASR (COCP)Americas Quality Lead (Hewlett Packard/Compaq) Analyzing of customer comments in our Level 3 surveys to determine the reason for their dissatisfaction with HP. Coordinating with the heads of these departments to discuss these issues and to suggest possible solution to the issues in order to bring customer survey scores up. Implemented new Quality Control departments for call centers in Bangalore, India and Dalian, China. Travel to locations for training as well as remote training on an ongoing bases. Involved with COCP, SIX SIGMA and JD Powers audits.QA/QSS role consisting of reviewing front line calls. Grading front line agents on technical abilities as well as the individual agent’s abilities to communicate with the customer on a professional basis.

Level 1.5 (Compaq) Responsible for all new equipment introduced to the commercial desktop department. This lab environment consists of over 50 commercial desktops as well as many peripherals that could be added to these units. The networking and updating of the given operating systems. The imaging of these units using primarily Norton’s Ghost.Composing of knowledge based articles of known issues in order to quicken the response time for a resolution for our customers.Escalation of customer issues to Level II support. Technical Service Engineer Level 1 (Compaq)Offering customer solutions for front line calls as well as consulting for other agents on the front line.Support of Microsoft Operating Systems and hardware for Commercial Desktops.Computer Technology Solutions, The Woodlands, Texas A+ CertificationHewlett Packard/Compaq Training – Certified Professional Program APS – Accredited Platform Specialist – Integration CertificationACT Certification

NDE Level II in PT (Liquid Penetrant), MT (Magnetic Particle), RT (Radiographic testing), CT (Concrete) and ET (Eddy Current).Management of three crews in six different locations in and around Houston area.Responsible for inspection of process piping, storage tanks, exchangers, foundations, (any structure that falls within building guidelines mandated either by the State of Texas, ASME, API or by Fluor Daniel, Inc.)Managed quality services, consisting of fourteen team members. Responsible for the scheduling and customer interaction.Responsible for uploading and downloading of ultrasonic equipment, (DL Plus Parametric) as well as configuration of all ultrasonic equipment.Marketing and sales of services.San Jacinto College – Process Technology CertificationAmerican Welding Society – Associate Welding Inspector CertificationTROXLER Electronic Laboratories – Nuclear Gauge Safety Training ProgramLicensed Radiographer State of Texas from 1996 – 1999

Fabrication and installation of various types of pipe and structural materials.Expediting shipping and receiving of materials.Filing and time keeping for over 200 personnel on a daily basis.