John Gilliams Pmp, Capm, Dasm Email & Phone Number

Washington, United States

Program manager within Amtrak’s PMO office supervising (3) Sr. Project Managers in reviewing all project management plans (2-3 billion dollars annually) for all Amtrak departments.Senior Project Manager contributor in reducing Amtrak’s projects’ fail rate to the Federal Railroad Agency from 66% in to 13%.Senior project manager liaison between departmental project managers and Amtrak executive leadership.Led approximately 20 project managers in assessing changes to their scopes… Show more Program manager within Amtrak’s PMO office supervising (3) Sr. Project Managers in reviewing all project management plans (2-3 billion dollars annually) for all Amtrak departments.Senior Project Manager contributor in reducing Amtrak’s projects’ fail rate to the Federal Railroad Agency from 66% in to 13%.Senior project manager liaison between departmental project managers and Amtrak executive leadership.Led approximately 20 project managers in assessing changes to their scopes, milestones, and budget through EPMO guidelines and standards.Worked with senior leaders to develop enterprise-wide milestone standards in conformance to FRA requirements. Subject Matter expert in project management practices within Amtrak’s EPMO.Guided and trained new project managers in correct project submissions in accordance with EPMO standards. Show less

Dover, Delaware Area

Senior Project Manager for 13-member cross functional (finance, networking, GIS, telephony, software development) team.Leading agile development in 1st statewide 6K user public safety enterprise software project. Headed successful procurement of 1st statewide SaaS public safety enterprise system for all 226 Delaware Schools. Saving 45% of vendor contract. Analyzed the annual 9.5-million-dollar departmental project budget and created annual project budgets from 250k to 1 million… Show more Senior Project Manager for 13-member cross functional (finance, networking, GIS, telephony, software development) team.Leading agile development in 1st statewide 6K user public safety enterprise software project. Headed successful procurement of 1st statewide SaaS public safety enterprise system for all 226 Delaware Schools. Saving 45% of vendor contract. Analyzed the annual 9.5-million-dollar departmental project budget and created annual project budgets from 250k to 1 million dollars.Directed final successful project deployment and closing of the Delaware text to 911 technology. Led state to be among the top 5 states for full deployment.Lauded by the National Association of State CIO’s for Text 911 project. Show less

Dover, Delaware, United States

I am a 22 year veteran in digital media content, story boarding, and social media branding content. I have produced dozens of projects that have included animated shorts, audio books, music production. One of the social media content campaigns I have led resulted in a 22,000 reach with a 25% respondent rate. I recently create a special animated short for COVID-19 education. My children's media website attracts 1,000 visitors each month.Experience:AWNP, LLC/Kidd World Media-Owner… Show more I am a 22 year veteran in digital media content, story boarding, and social media branding content. I have produced dozens of projects that have included animated shorts, audio books, music production. One of the social media content campaigns I have led resulted in a 22,000 reach with a 25% respondent rate. I recently create a special animated short for COVID-19 education. My children's media website attracts 1,000 visitors each month.Experience:AWNP, LLC/Kidd World Media-Owner -Milford, DE 1996January 1st, 1998-PresentCreative Entrepreneur of children’s animated shorts, episodes, and short stories.Designed company website, seo, targeted campaigns yielding 1k unique visitors a month.Oversaw the development and creative direction of 4 company websites.(Noplay.com 1998-2001, Allkid.net 2001-2004, Employmentguy.net 2005-2007 Kiddworld.com 2007-present )Oversaw the website designs for improved user ability adding bilingual option for Hispanic web traffic, developed specific landing pages for specific audiences(job seekers, parents, children.)Led coordination of web develops, graphic artists, photographers to create company branding.( website presence, apparel, commercials)Led behavioral research for developing international marketing campaigns to targeted demographic groups. (Ex. Facebook campaign viewed by 174,754 people.)Created keyword planning campaign for company marketing drives using Google AdWords –( Google AdWords campaigned view by 68,802 people) Collaborated with local Time Warner Cable marketing department to create targeted children cable ad campaigns using behavioral economics. (Campaigns viewed on channels such Nickelodeon, Cartoon Network.) Show less

Dover, Delaware Area

Provided new leadership for two remote telecommunications centers after 18 months of leadership absence. (23 Operators). (Promoted 4 staff members to Charge Operator positions)Led network and telephony team for the 1st departmental telephonic and communications systems upgrade project. (Saved the department $240k.)Advised and recommended Agile and Lean processes to improve resource effectiveness. Rated among the top 10% of managers from organization wide survey.

Hagerstown, Md

Established 1st departmental 24hr call center. Guided software implementation, trained staff of 12 on call taking and crisis management procedures.Reorganized 275 employee training program for 975 bed hospital system. Reorganization resulted in reduction of turnover from 60% to 10%.Originated leadership programs resulting in 10 entry level employees being promoted to management positions.Innovated quarterly employee in service training to improve communications to 975 staff members.… Show more Established 1st departmental 24hr call center. Guided software implementation, trained staff of 12 on call taking and crisis management procedures.Reorganized 275 employee training program for 975 bed hospital system. Reorganization resulted in reduction of turnover from 60% to 10%.Originated leadership programs resulting in 10 entry level employees being promoted to management positions.Innovated quarterly employee in service training to improve communications to 975 staff members. Innovations resulted in 100% voluntary employee participation for in service training. Show less