Senior Project Manager
CurrentCustomer facing role working with commercial and residential clients to develop best plan for their moves. Promoted to specific role managing high end clients, with unique needs, requiring special attention/creative solutions. Negotiated pricing/contracts adhering to company guidelines/ bottom line.● Closing rate at 68%, above average rate in industry (50%), closed over 3MM per year in sales. ● Ownership of projects from inception to completion. Lead and coordinated with multiple teams/departments to ensure complete customer satisfaction while staying on budget.● Increased revenue through implementation of 3 different programs (hashtag marketing, plastic bin rental, referral program).