John Allan Mckay Email & Phone Number

Edmonton, Ab, Ca

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

In September 2020 I took on the overall leadership role for Konto Furniture overseeing the entire operations including business planning, budgeting, retail operations, brand management, marketing, and purchasing. In my time in this role my team was able to achieve a huge shift in company culture and a significant increases in sales.• Developed a business plan with operational, cultural, and financial goals• Brought the entire team together with the new Konto vision, followed the plan and hit all of our goals• Successfully shifted company culture into positive space that empowered employees to thrive• Achieved record breaking increases in year over year sales• Opened doors into the retail mattress industry which Konto had been trying to do for years, achieving never before seen numbers in mattress sales• Increased online presence resulting in the best year of online sales to date• Introduced the standardized use of Key Performance Indicators into daily, weekly, and monthly operations so that progress could be tracked and adjustments made quickly if needed• Led the charge in moving from hand written invoicing to computer generated invoicing• Completely overhauled the advertising strategy for the brand including forging new advertising platforms and partnerships• Encouraged out of the box thinking with our team which led to the creation of a very successful social campaign called Field Trip Friday• Added a new role of Visual Merchandiser specific to the Konto Furniture brand which helped give the brand its own identity

Edmonton, Canada Area

Store Operations / Sales• Lead operations for seven retail locations operating under the brands Sofa Land and Konto Furniture• Hired, trained, and developed store managers• Provided support and mentorship to store managers and retail staff• Developed and maintained store policies and procedures• Developed store financial goals and held managers accountable to them• Contributed towards maintaining and updating company the business plan • Reviewed and assessed financial statements• Developed customer experience and trained employees at all stores to ensure the experience was consistent across all locations• Developed and lead teams in sales strategies and guidelines• Created and lead company cultureAdvertising• Expanded brand awareness and customer traffic• Provided direction on advertising campaigns including social media, Google AdWords, print, and radio• Ran all social media for both brands which includes planning, photography, posting, optimizing campaigns, and responding to customer inquiries• Oversaw the development and maintenance of company websitesMerchandising / Purchasing• Oversaw merchandising and in store presentations• Ordered merchandise, planned, and lead teams to setup new stores• Monitored and analyzed product offerings to optimize sales per square foot• Kept up with trends, developments, and customer buying patterns to ensure optimization of product offerings• Attended trade shows to assist in buying decisions for product offerings• Maintained positive relationships with manufacturers, vendors, and sales representatives• Negotiated contracts and sales termsBoard of Directors• Served on Board of Directors 2017-2019

Edmonton, Alberta, Canada

Responsible for the overall operations for several locations over the years, but the location to highlight would be Sofa Land in South Edmonton Common.• Met and exceeded financial goals consistently• Achieved low employee turnover (at one time able to go over three years with zero turnover)• Ensured all guests were provided with the best possible in store and after sale experience• Merchandised and set up the showroom• Recruited and trained all employees• Led, supported, and motivated sales staff• Completed all store administration

Sales

Attended weekly sales classes with Sandler Sales Training in Sherwood Park, Alberta. Always striving to learn and improve!

Bachelor Of Management, General Management

Diploma, Computer Systems Technology