John Owen Bsc (Hons), Mbcs Email & Phone Number

Southampton, England, United Kingdom

Hursley, England, United Kingdom

Initiated, directed, and delivered several, business-critical global programs which transformed development, client advocacy, technical vitality, and innovation company-wide. These included:* Completing the successful migration of more than 90,000 client enhancement requests from numerous systems to a single, global unified platform, revolutionising ideas management.* Creating a system which enabled organisations, for the first time, to implement Net Promoter Score (NPS) for more than 130 products worldwide, that collected nearly 80,000 survey responses, allowing product teams to understand client sentiment, and set customer-driven direction.* Identifying and implementing a migration path, including educational materials, and tooling, that enabled the 4,000-strong global invention community to move to a new system.* Managing the executive-level technical review boards comprising senior technical and business leaders, ensuring the challenging review schedules were completed on time.

Hursley, England, United Kingdom

* Forged cutting-edge strategies that harnessed the power of Agile methodologies and automated DevOps pipelines to supercharge time-to-market.* Initiated the journey by product teams to leverage the nascent IBM Cloud environment stack to create novel Software-as-a-Service (SaaS) solutions for products.* Facilitated the seamless adoption of new cloud practices within product teams by understanding their challenges and priorities, and collaborating effectively with the IT team to eliminate obstacles.

Hursley, England, United Kingdom

* Architected strategies and pathways for global product teams to transition critical development systems from legacy, monolithic environments to the initial components of their automated DevOps pipelines. This approach was instrumental in enabling teams to embrace Agile, improving developer mobility and effectiveness, and decreasing release cycle times from years to weeks.* Led a team of 15 system administrators and technical specialists, setting direction and priorities.* Established a thriving inventing community that earned multiple patent files, created numeroushome-grown senior and master inventors, and gained global recognition for its inventing prowess.

Hursley, England, United Kingdom

Career and development manager, and early agile adopter for a team which successfully delivered two components into IBM WebSphere Business Integration using agile techniques (Extreme Programming).

Hampshire, England, United Kingdom

Worked in a variety of disciplines and roles within IBM Global Services division, including:* Career Manager for team of data scientists located around the world,* Owned the architecture and implementation of the “Collections” IBM DB2 database, driving programming and performance standards on Z and distributed, including 3 years on-site at the customer location, and* European Headquarters Data Analyst leading the creation and timely distribution of business information reports sourced from multiple European locations.