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Staff Engineer: Enterprise Server, Storage, And Solutions• Provided manufacturing and engineering test support for two US-based centers (Intel Architecture Servers and Storage devices).• Reduced testing time by 24%.• Built custom solutions (both in-house and onsite: includes layout, assembly, cable dressing for easy maintenance, networking, software load, and testing).• Interfaced with customers as needed on solution planning and implementation.• Reviewed and provide input for quoting and planning custom solution builds.• Provided Engineering lab support (hardware, software, networking, storage, and solutions, based on Windows, Linux, Solaris, VMware, and Azure).• Reviewed, wrote, and rewrote technical documents and procedures as needed.• Engineering Duty Manager on call (rotation) for 3rd level support (server, storage, and Fujitsu’s various solutions): resolved and escalated technical issues.• Reviewed and made recommendations to local core teams based on engineering changes and technical bulletins from Fujitsu-Japan.• Resolved technical and non-technical issues with products shipped from Japan or our local build centers.• Worked with packaging vendors and reduced crating cost by 40%.• Worked together with a team of engineers to address customers’ issues, defined new agendas, and created innovative solutions.Test Operations Manager• Managed a small group of people producing two to three hundred SPARC based servers per month. This included inventory, warehouse, configuration, and testing, as well as shipping and receiving.• Coordinated tasks, people, and resources to meet production schedules.• Prepared budgets and plans to support future personnel and capital equipment needs.• Prepared reviews and define employee development (training).• Interfaced with outside vendors. Includes packaging design and procurement, contract manufacturers, freight carriers, value-added resellers, scrap buyers, and Fujitsu-Japan.